Tiffany Head
Ellenwood,GA
Summary
Accomplished Real Estate Agent at Keller Williams, adept in negotiation and fostering strong organizational frameworks. Demonstrated excellence in exceeding customer expectations and streamlining processes, enhancing profitability for Diva Doll Hair LLC. Skilled in teamwork, my career spans roles from correctional officer to supply specialist, achieving significant efficiency gains and maintaining high professional standards.
Overview
15
15
years of professional experience
Work History
Real Estate Agent
Keller Williams
Stockbridge, GA
01.2022 - 09.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Business Owner
Diva Doll Hair Llc
Atlanta, Ga
05.2016 - 09.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
Correctional Officer
GA Department of Corrections
Jackson, Ga
09.2013 - 05.2016
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Supply Specialist
Govt. US Army
Fort Lee, VA
08.2009 - 09.2013
- Maintained audit trails to adhere to performance requirements.
- Evaluated supplier proposals objectively based on predefined selection criteria such as quality standards met price competitiveness offered delivery timelines proposed thereby selecting the best fit option for the company''s unique requirements.
- Enhanced supplier relationships by maintaining open lines of communication and timely payments.
- Managed procurement activities for optimal cost savings, negotiating with vendors for best prices and terms.
- Analyzed historical data patterns to identify potential areas for improvement in procurement practices leading to increased efficiency gains across various functions within the organization.
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
- Closely monitored material readiness of high-priority units.
- Synchronized supply chain activity by working with government contracted suppliers and distributors to obtain goods.
Education
Bachelor Of Arts - Film Production
Clayton State University
Morrow, GA06.2024
Skills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
Accomplishments
- Completed over 20 successful real estate transactions.
Timeline
Real Estate Agent
Keller Williams
01.2022 - 09.2024
Business Owner
Diva Doll Hair Llc
05.2016 - 09.2024
Correctional Officer
GA Department of Corrections
09.2013 - 05.2016
Supply Specialist
Govt. US Army
08.2009 - 09.2013
Bachelor Of Arts - Film Production
Clayton State University