Tiffany Henderson
West Palm Beach,FL
Summary
Goal-driven leader, innovative problem-solver, team player who excels at building trusting relationships with customers and colleagues. I would also describe myself as being positive, a hard-worker and adaptable.
Overview
11
11
years of professional experience
Work History
Tom Sawyers Restaraunt
Sandy Turner
Boca Raton, FL
05.2021 - 11.2023
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Calculated charges, issued table checks, and collected payments from customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Monitored dining room for cleanliness and proper set-up at all times.
Central BDC
Mike Hampton
Boca Raton, FL
08.2018 - 10.2020
- Followed up with customers after completion of service requests.
- Advised customers on available options for service or products.
- Followed required scripts and guidelines for inbound and outbound sales calls.
- Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
The Nail Studio
Ashley Hoffman
Coconut Creek, FL
10.2017 - 08.2018
- Monitored office supplies inventory and placed orders when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Responded to customer complaints in a timely manner, while ensuring their satisfaction.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
Ingles Supermarket
Dutch Vanzee
Hiawassee, GA
03.2017 - 10.2017
- Prepared all food orders according to customer specifications.
- Maintained cleanliness of the deli area and equipment.
- Offered samples to promote and upsell specials.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
Blooming Nailz
Maria Tores
Coral Springs, FL
09.2015 - 03.2017
- Monitored office supplies inventory and placed orders when necessary.
- Processed customer payments using cash registers and point-of-sale terminals.
- Maintained an organized reception area.
- Scheduled and confirmed appointments, while managing a complex calendar for multiple staff members.
Roosters Restaurant
Mike
Margate, FL
03.2013 - 09.2015
- Assisted servers with seating guests by escorting them to their tables.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
Education
High School Diploma -
Coral Springs High School
Coral Springs, FL07-2016
Skills
- Verbal Communication
- Relationship Building
- Dependable and Responsible
- Organizational Skills
- Friendly, Positive Attitude
Timeline
Tom Sawyers Restaraunt
Sandy Turner
05.2021 - 11.2023
Central BDC
Mike Hampton
08.2018 - 10.2020
The Nail Studio
Ashley Hoffman
10.2017 - 08.2018
Ingles Supermarket
Dutch Vanzee
03.2017 - 10.2017
Blooming Nailz
Maria Tores
09.2015 - 03.2017
Roosters Restaurant
Mike
03.2013 - 09.2015
High School Diploma -
Coral Springs High School
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