Mana Teymourian
Austin,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Tom Ford Manager
Nordstrom
03.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Estee Lauder Manager
Macy's
05.2013 - 04.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associates - Business Administration And Management
Los Angeles City College
Los Angeles, CASkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
- Staff Development
- Sales Techniques
- Policy Implementation
- Schedule Preparation
- Sales management
- Workforce Management
- Performance Evaluations
- Business Administration
- Marketing
- Negotiation
- Product Management
- Business Development
- Business Planning
- Key Performance Indicators
- Expectation setting
- Brand Management
- Lead Generation
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Computer Skills
- Problem Resolution
- Team Development
Timeline
Tom Ford Manager
Nordstrom
03.2016 - Current
Estee Lauder Manager
Macy's
05.2013 - 04.2016
Associates - Business Administration And Management
Los Angeles City College