Tiffany Hightower
Hickory,NC
Summary
Committed Triage Nurse bringing compassionate and skilled knowledge with leadership qualities. Making autonomous clinical decisions based on protocols and relaying pertinent information in a caring and relatable way. Fosters relationships and coordinates with clinical healthcare professionals for continuity of care. Quality-driven and efficient with strong interpersonal abilities. Skilled in working under pressure and enjoys adapting to new situations and challenges.
Overview
17
17
years of professional experience
Work History
Telephone Triage Registered Nurse
PRN Triage
Lawsonville, NC
07.2012 - Current
- Provide telephone triage services to patients in need of medical advice.
- Assess patient's condition to determine the urgency of their needs and advise appropriate location to seek medical treatment.
- Answer patient and family questions and provide guidance for home care treatments.
- Communicate effectively with physicians regarding patient conditions and concerns.
- Provide emotional support and reassurance to callers in challenging and stressful situations.
Staff Nurse
Catawba Valley Medical Center
Hickory, NC
11.2006 - 04.2008
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and improve patients' mental and physical health.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
Education
Bachelor of Science - Nursing
Pensacola Christian College
Pensacola, FL05-1999
Skills
- Compassionate and Caring
- Patient Advocacy and Communication
- Active Listening
- Self Motivation and Autonomy
Affiliations
- Worked in home health as a CNA, while in nursing school.
- Mother of four children, homeschooled for a few of the elementary years.
- Active in church and neighborhood social events.
References
References available upon request.
Timeline
Telephone Triage Registered Nurse
PRN Triage
07.2012 - Current
Staff Nurse
Catawba Valley Medical Center
11.2006 - 04.2008
Bachelor of Science - Nursing
Pensacola Christian College
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