Tiffany Hillman
Rodeo,California
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
33
33
years of professional experience
Work History
Sales Rep
American Woodmark
Winchester, VA
07.2014 - Current
- Engaged customers to understand their needs and recommend appropriate products.
- Assisted in managing inventory levels and ensuring product availability.
- Supported team in achieving sales targets through effective communication.
- Learned company policies and procedures to provide accurate information to customers.
- Trained Home Depot Designers on 2020
- Participated in training sessions to enhance product knowledge and sales techniques.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through Pro sales, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Field Supervisor
Timberlake Cabinetry
Rancho Cordova, CA
07.2014 - 10.2015
- Supervised installation teams, ensuring adherence to safety protocols and quality standards.
- Coordinated project schedules, optimizing workflow efficiency across multiple job sites.
- Trained and mentored new field staff, enhancing their skills in cabinetry installation techniques.
- Conducted regular site inspections, identifying areas for process improvement and compliance issues.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Kept teams on task to complete milestones on time.
- Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Implemented digital reporting system, cutting down paperwork and improving record accuracy.
Kitchen and Bath Designer
Home Depot
Marina Del Rey, CA
02.1993 - 10.2015
- Designed custom kitchen and bath layouts tailored to client specifications.
- Collaborated with contractors to ensure accurate installation of designs.
- Utilized CAD software for detailed project visualizations and presentations.
- Conducted product demonstrations to educate customers on features and benefits.
- Conducted thorough site evaluations to identify potential challenges and incorporate necessary adjustments into project plans.
- Developed detailed project plans for successful kitchen and bath installations, resulting in timely completion and minimal disruptions.
- Utilized 3D rendering software to create realistic visualizations of proposed designs, aiding in client decision-making processes.
- Managed multiple projects simultaneously while maintaining keen attention to detail throughout all stages of the design process.
- Participated in furniture selection and documentation of specifications.
- Developed space planning concepts, color palette selections, and textile presentations.
- Created professional presentations using 2020 software to creatively communicate design intent and direction.
Education
Bachelor of Arts - Interior Design
California State University, Sacramento
Sacramento, CA05-2011
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Strategic planning
- Territory growth
Timeline
Sales Rep
American Woodmark
07.2014 - Current
Field Supervisor
Timberlake Cabinetry
07.2014 - 10.2015
Kitchen and Bath Designer
Home Depot
02.1993 - 10.2015
Bachelor of Arts - Interior Design
California State University, Sacramento