Tiffany Hobbs
Mission Viejo,CA
Overview
10
10
years of professional experience
Work History
Paraprofessional
Zen Educate
Mission Viejo, CA
06.2024 - Current
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Reported on student progress, behavior, and social skills to parents.
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Served as a liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
- Conducted assessments to monitor progress and adjust instructional strategies as needed.
- Coordinated with related service providers to ensure comprehensive support for special education students, including occupational therapists, speech-language pathologists, and school psychologists.
- Facilitated communication between parents, teachers, and school staff, fostering strong relationships to support student success.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Supported students'' social-emotional development through one-on-one counseling sessions and group activities.
- Developed accessible visual aids for complex concepts, improving comprehension for diverse learners in the classroom setting.
- Encouraged peer collaboration through group assignments designed to foster teamwork and mutual understanding among classmates.
- Contributed to a positive school culture by participating in staff meetings, committees, and volunteering at extracurricular activities that supported students'' growth and development.
- Provided a safe and inclusive learning environment that accommodated diverse learning styles and abilities.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Monitored student classroom and outdoors activities to promote student safety.
- Oversaw class of students in absence of instructor.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Alerted instructor to student behavior or issues requiring intervention.
- Interacted physically and verbally with students throughout each day.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Supported teacher in development of individual learning strategies.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Provided individualized reading, writing and math instruction to support student development.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Collaborated with teachers and specialists to assess student progress.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Worked with students to promote learning and pro-social development.
- Observed students' performance and recorded relevant data to assess progress.
- Instructed student activities to implement goals for remediation of deficiencies and drive student success.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
- Promoted good study habits and student independence to improve quality of student outcomes.
- Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
- Understood and acclimated to teacher's routine to provide classroom coverage.
- Adapted equipment and technology, boosting student engagement and motivation.
- Implemented research-based interventions to address academic challenges faced by special education students.
- Assisted in planning field trips and extracurricular activities that catered to the unique interests of special education students.
- Cotaught lessons with general education teachers, integrating modifications for special education students seamlessly into the curriculum.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
- Facilitated administration and scoring of standardized tests and assessments to draw meaningful data regarding learning and growth.
Wellness Coordinator
The Joint Chiropractic
Orange County, CA
06.2021 - 12.2021
- Manage clinic phone calls
- Greet and assist patients with the completion of required paperwork
- Educate patients on wellness offerings and services
- Sell the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Participate in marketing opportunities to help the clinic build new patient counts
- Manage daily clinic operations including ensuring it's clean and that inventory is stocked
- Provide the highest levels of customer service
- Maintain the highest levels of professionalism and decorum at all times
- Be a team player and contribute to a positive, healthy workplace culture
- Manage the flow of patients through the clinic in an organized manner
Crew Member
McDonalds
Orange County, CA
04.2020 - 06.2021
- Greeting customers with a smile. Worked multi-hour cash register and drive-thru shifts, addressing customers' unique needs, and ensuring food and drink orders were taken accurately. Inputting their selections into the restaurant’s computer systems. Makes customer change when necessary, and assists with self-order kiosks. Assemble orders on trays or in bags depending on the type of order. Ensuring items are well stocked.
- Partnering with other Crew and Managers to meet target goals during your shift. Demonstrated exceptional oral and written communication skills with customers, and management.
Sales/Customer Service Associate
Buybuy Baby
Mission Viejo, CA
08.2015 - 07.2019
- Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support. Escort customers to appropriate merchandise. Explain basic features of merchandise to customers. Resolve customer issues and escalates issues as necessary to ensure customer satisfaction. Organize and straighten merchandise areas on the sales floor. Process customer transactions through the register as required. Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications, furniture orders) Assist customers in creating registries. Execute price changes and sign changes. Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, cart retrieval and cashiering
- Respond to customer inquiries via phone, email, and chat. Resolve customer complaints and issues in a timely and professional manner. Process customer orders and returns. Provide product recommendations and information to customers. Maintain accurate customer records and order information. Collaborate with other departments to ensure customer satisfaction. Assist with training new customer service associates. Monitor customer feedback and identify areas for improvement. Participate in team meetings and contribute to departmental goals. Stay up-to-date on product knowledge and industry trends. Place special orders for customers. Process paperwork, enter fabric requests, enter wood finish requests, schedule home delivery of purchased items. Arrange furniture displays, count inventory, and assist other employees as needed.
Education
No Degree - Child Psychology
Saddleback College
Mission Viejo, CALicensed Foster Parent - Child Growth and Development, Child Psychology
Foster Parent College
09.2025
Certificate - Pro-ACT Certification
Orange County Department of Education
Mission Viejo, CA06.2025
Diploma - Music
Capo Valley High School
Mission Viejo, CA06.2000
Skills
- Communication
- Customer Service
- Problem Solving
- Teamwork
- Conflict Resolution
- Collaboration
- Decision-making
- Detail-oriented
- Adaptability
- Creativity
- Computer Skills
- Strong Work Ethic
Timeline
Paraprofessional
Zen Educate
06.2024 - Current
Wellness Coordinator
The Joint Chiropractic
06.2021 - 12.2021
Crew Member
McDonalds
04.2020 - 06.2021
Sales/Customer Service Associate
Buybuy Baby
08.2015 - 07.2019
No Degree - Child Psychology
Saddleback College
Licensed Foster Parent - Child Growth and Development, Child Psychology
Foster Parent College
Diploma - Music
Capo Valley High School
Certificate - Pro-ACT Certification
Orange County Department of Education