Tiffany Holly
Portland,OR
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Nordstrom
Portland, OR
12.2019 - 05.2022
- Established reputation for achieving top sales, by prospecting new business, training teams, devising market strategies, and retaining long term clients.
- Oversaw and coached a team of 43, while upselling products / services, managing merchandising, inventory, engaging vendors, and continually improving processes and performance.
- Played a vital role in delivering influential sales presentations, increasing foot traffic via visual merchandising. Worked with human resources including hiring, onboarding, compensation, benefits, disciplinary actions, performance reviews, scheduling, and staff coverage.
- Served as a product knowledge expert , assessing customer needs, providing feedback, and securing sales.
Business Sales Manager Chanel Cosmetics
Nordstrrom
Portland, Oregon
11.2008 - 12.2020
- Significantly increased revenue from $350K to Over $1 million, by training / educating, elevating skills, inspiring work cultures, driving product knowledge, and ensuring positive customer experiences. Grew business, staffing and market share.
- Recognized nationwide as the top 10 performing sales manager. Won award and granted exclusive access to the NYC corporate office.
- Excelled at surpassing expectations with organizational skills, communication, service, and follow through techniques.
Education
Bachelor of Arts - Retail Management
Bassist College
Portland, Or05.1994
Skills
- Dynamic Leadership
- Sales & Marketing
- Consultative Sales
- Workload Prioritization
- Account Management
- Relationship Building
- Correspondences
- Decision Making Skills
Timeline
Assistant Manager
Nordstrom
12.2019 - 05.2022
Business Sales Manager Chanel Cosmetics
Nordstrrom
11.2008 - 12.2020
Bachelor of Arts - Retail Management
Bassist College
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