Tiffany Hymon

• Worked closely with site director to ensure proper supervision of children ages 5-15; Responsible for developing and implementing variety of recreational and educational activities to support children's learning, growth and self-esteem awareness. Shared responsibility for opening and closing site; supervised other staff in absence of site director and responsible for operation of childcare center in absence of site director. Worked closely with management to provide effective assistance for specific aspects of business operations.

Relative authority to maintain compliance of Mollie's House Performance Standards and efficiency of Residential Treatment facility to assistance of Executive Director. Ensuring all processes and compliance programs are met on daily basis to ensure all state, local and federal laws are in place and followed. Responsible for oversight of planning, organizing, implementing, and participating in new hire trainings along with budgetary compliance by monitoring expenditures. Responsible for creating positive working relationships with key referral partners and referral influencers in community through marketing initiatives and messaging, outcomes, services, amenities, and monthly event planning. Develop relationships with established referral partners as well as develop new contacts, communicate market trends, and create/execute outcome-based marketing plans. Other duties include internal audits to maintain professional development with all staff involved in treatment outcomes and standards/regulations and protocols of California Community Care Licensing. Which involved handling confidential and sensitive information with discretion and tact.

Self-motivated management professional with experience and background in marketing and supervising team of 5 to 10 employees and providing leadership, while significantly increasing store revenue and client retention by 26 percent for month of September 2013, client satisfaction and customer relations as well as brand awareness, by providing monthly hair care presentations to staff, current and potential clients. Responsible for purchasing and Inventory tracking, training new hires in policy and procedure as well as product knowledge. Received awards for increasing revenue, employee retention, and staff training. Responsible for soliciting business, networking, and door to door business promotions. In addition to online e-commerce hair sales. Controlled inventory by tracking expenses, purchases, and shelf stock. Maintained general appointment calendar and set shift schedules. Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks. Oversaw salon employee performance, facility cleanliness, and sales.

Assessed Students ages 12 -17 on Learning needs and weak areas, also maintained records of students' progress in teaching individual needs. Encouraged students and families to participate and complete assignments given explained math, reading, and writing to understand concepts. Reviewing classroom or curricula topics and assignments. Assisted both Students and families with homework, projects, test preparation, papers, research and other academic tasks. Working with students to help them understand key concepts, especially those learned in classroom. Answered and made calls, scheduled appointments and maintained records and files. Collaborated with faculty, staff and students to identify and address institutional challenges. Implemented strategies to increase student recruiting, engagement and retention.

Follows office workflow procedures to ensure maximum efficiency. Maintains files and records with effective filing systems. Supports other teams with various administrative tasks, redirecting calls, disseminating correspondence and scheduling meetings. Deals with customers’ complaints and issues. Receives notices of customers’ complaints from individuals filing them as well as any additional correspondence following initial notice. Provides written response to all notices. Follows up with each customer complaint by researching event. Evaluates situation and recommends various actions to superiors. Works with VP of Administration and Strategic Projects to refine and administer new office policies and procedures. Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements. Managed office activities by maintaining communication between clients, tracking records, and filing all documents. Created and implemented secure filing systems for sensitive employee and client documents.

Oversaw k-12 arrival and departure of students, monitoring students in the dining hall, restroom, and particular playground events. Provided ongoing support for special education teacher supervised students independently and in small groups. Supported teacher in preparing and overseeing instructional materials and lesson plans. Responsible for documenting, charting and following student IEP's. Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes. Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher. Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation. Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency. Reported on student progress, behavior, and social skills to parents.