Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Tiffany Jefferson

New Smyrna Beach

Summary

Efficient office specialist with backgrounds in both customer service and record building/management. Proficient in many programs used in daily office tasks, as well as skilled in training others on these programs. I regularly assist every school in Volusia County virtually and on-site, and would love to use those skills going forward!

Overview

1
1
year of professional experience
1
1
Certification

Work History

Office Specialist III

Volusia County Schools
Daytona Beach
10.2024 - Current
  • Handled incoming calls and directed them to appropriate staff members.
  • Organized files and maintained accurate records in digital systems.
  • Collaborated with team members to improve office processes and workflows.
  • Completed data entry tasks accurately and efficiently utilizing various software programs.
  • Performed general office duties such as filing, photocopying, faxing and scanning documents.
  • Kept an organized warehouse of Instructional Materials and Textbooks, and assisted Schools on-site with both training and entering materials into our system.

Office Assistant

Fairmont 360
Jacksonville
06.2024 - 08.2024
  • Supported daily office operations by managing correspondence and handling phone inquiries.
  • Organized files and maintained records to ensure efficient information retrieval.
  • Issued and organized titles and registration for used vehicles through DMV services.
  • Facilitated Customer Service assistance.

Education

High School Diploma -

Harrison School For The Arts
Lakeland, FL
05-2024

Skills

  • Data entry
  • File organization
  • Customer service
  • Record management
  • Interpersonal communication
  • Process improvement
  • Information retrieval
  • Software utilization
  • Training facilitation
  • Design (mainly Canva)
  • Proficient in Excel, Outlook, Canva, Destiny, and Word
  • Able to quickly learn and adapt to new programs and train others

Affiliations

  • Studied theatre for four years, both tech and acting
  • Assist others with training animals, and train my own
  • Learning editing software
  • Cooking

Languages

English
Native/ Bilingual

Certification

  • Forklift certification and training for warehouse duties

References

References available upon request.

Timeline

Office Specialist III

Volusia County Schools
10.2024 - Current

Office Assistant

Fairmont 360
06.2024 - 08.2024

High School Diploma -

Harrison School For The Arts
Tiffany Jefferson