Tiffany Jellings

• Supervised, directed, and motivated high-quality performance from nursing staff.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
• Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
• Fostered improvement in staff development, personnel training, and standards of patient care.
• Established and continuously optimized unit schedules and individual work assignments.
• Promoted professional development opportunities to encourage nurses to pursue continuous training.
• Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
• Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
• Evaluated skills of nursing personnel and verified staff certifications for validity.
• Reviewed department performance and adjusted coverage to compensate for changing conditions.
• Managed 15 staff members including 7 nurses and 8 telemetry techs and nursing activities in 25-bed Critical Access hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
• Worked at least 40 hours per month as floor nurse to maintain clinical proficiency.
• Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Investigated and resolved issues affecting hospital operations and patient care.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Educated family members and caregivers on patient care instructions.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Managed patients recovering from medical or surgical procedures.

• Kept count of all surgical instruments and sponges used during operations and procedures.
• Monitored surgical patients and delivered quality level of care before, during and after operations to promote positive outcomes.
• Used aseptic techniques to maintain sterile fields and actively monitored situations to prevent breaches in aseptic techniques.
• Positioned patients in operating rooms to prepare for surgical procedures, using supine, prone and sitting surgical positions.
• Coordinated and consulted with healthcare teams to plan, implement, assess and evaluate patient care plans.
• Assessed team members' workloads and pitched in to help in areas where need was most evident.
• Performed preoperative assessments on patients and evaluated overall health.
• Recorded observations, patient assessments and progress and physician's orders, using CPSI.
• Communicated with patient and his or her family regarding postoperative and wound care.
• Provided high level of individualized care to adult patients across multiple medical specialties.
• Positioned operating room lights and laid out sterile instrument packs.
• Collaborated with members of patients' healthcare team to deliver appropriate level of care.
• Educated patients and families on illnesses, medications and treatment plans.
• Assisted surgeons with cutting of tissue, clamping and suturing during operational procedures.
• Assisted with patient respiratory needs by administering oxygen, inserting OPA's and applying suction and jaw thrust.
• Prepped operating rooms to comply with environmental asepsis standards.
• Advocated for and strived to protect health, safety, and rights of patient.
• Collected, labeled and transported specimens and delivered to lab for testing.
• Provided direct support to surgical team during procedures.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Provided effective bedside care to patients before and after procedures to deliver comfort.
• Improved turn over time between cases

In my time here at William Newton I have worked in or helped in every department that there is. including the following

• Perioperative care
• PACU
• Post operative care
• Postpartum
• IV infusions
• Emergency Department
• House Supervisor/Charge RN of hospital