Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Jimenez

Fort Worth,TX

Summary

Efficient Sales Leader experienced in managing challenging situations and enhancing customer satisfaction through actionable solutions. Increased revenues by leveraging strong customer service and multitasking skills. Committed to delivering positive and memorable experiences for every customer.

Overview

6
6
years of professional experience

Work History

Team Lead Sales Associate

The ups store
Fort Worth, Texas
08.2022 - Current

Engaged customers by greeting and assisting with product and service inquiries.

* Resolves customer issues and answers questions to ensure a positive customer experience.

& Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Delivered courteous, friendly, fast, and efficient service to enhance customer satisfaction.

Recommends items for sale to customer and recommends trade-up and/or companion items & Pack, weigh and label completed items for shipment or storage.

& Follow all company guidelines regarding packaging to ensure items arrive at their destination.

& Identify and dispose of defective items before they are shipped to customers. l Keep complete records of handling Amazon returns of all materials that go through the warehouse

  • Assisted customers with shipping, packing, printing, and mailbox services to meet their needs.
  • Prepared shipments using UPS Store labels, tracking, and packaging materials
  • Organized inventory, supplies, and retail merchandise displays

Warehouse Worker

WORLDPAC
Flower Mound, Texas
01.2023 - 10.2026
  • Picked automotive parts orders from warehouse shelves for timely WORLDPAC shipments.
  • Maintained precise inventory records using computerized tracking systems to support operations.
  • Counted boxes and units at loading docks to confirm accurate inventory levels and completion of work orders. in loading docks to confirm proper completion of work orders.

Assembly Line Worker

Hello Fresh
Grand Prairie, Texas
07.2024 - 02.2025
  • Assembled HelloFresh meal kits on production line, ensuring adherence to daily work orders.
  • Inspected products for quality, freshness, and correct portioning to maintain high standards.
  • Worked quickly and efficiently while maintaining high standards of quality control.
  • Packed ingredients into boxes for timely HelloFresh shipment preparation.
  • Supported team members across departments to enhance productivity.

Assembly Line Production Worker

Hawkins Personnel group
San Antonio, Texas
05.2022 - 09.2022
  • Identified defective parts or items needing rework during inspections.
  • Followed detailed instructions on blueprints and schematics during assembly processes.
  • Performed quality checks on products to ensure they met company standards.
  • Organized production line equipment and materials for assembly tasks.

Used tweezers, screwdrivers, and drills to assemble products efficiently on the production line.

Warehouse Picker

Wen Parker
Fort Worth , TX
02.2021 - 11.2021
  • Pulled merchandise to fulfill orders accurately and efficiently.
  • Packed picked items securely for timely shipment and delivery.
  • Packaged items securely in boxes, bags or other containers before shipping.
  • Replenished picking locations with inventory from Wen Parker stock areas to ensure availability.
  • Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
  • Utilized shrink wrap machines to secure packages prior to shipment.
  • Placed returned merchandise on shelves.
  • Tracked inventory and conducted cycle counts to maintain accurate records.

Education

Carter Riverside High School
Fort Worth , Tx

Skills

  • Customer service
  • Shipping operations
  • Order fulfillment
  • Quality control
  • Stock replenishment
  • Effective communication
  • Strong leadership
  • Production line assembly
  • Packaging procedures
  • Attention to detail
  • Assembly and production

Timeline

Assembly Line Worker

Hello Fresh
07.2024 - 02.2025

Warehouse Worker

WORLDPAC
01.2023 - 10.2026

Team Lead Sales Associate

The ups store
08.2022 - Current

Assembly Line Production Worker

Hawkins Personnel group
05.2022 - 09.2022

Warehouse Picker

Wen Parker
02.2021 - 11.2021

Carter Riverside High School
Tiffany Jimenez