Tiffany Johnson
Garner,NC
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant in Women’s Health
Wake County Human Services
Raleigh, NC
05.2021 - Current
- Assisting in the making, processing, and following up on patient referrals to collaborative partners within and outside of WCHHS such as High-Risk Prenatal Clinic, Medicaid, WIC, Nutrition, Mental Health, Interact, Colposcopy, Mammogram, and Ultrasonography
- Assessing and documenting the patient's reason for a clinic visit, documenting vital signs, height, weight, last known menstrual period, allergies, etc
- Implementing medical interventions per-protocol such as collecting laboratory studies, administering vaccinations, and continuing or modifying contraceptive methods
- Conduct patient interviews, triage, counseling, and teaching related to pre-conception, contraception, prenatal, STDs, and other women’s health issues
- Administer vaccinations and assist with simple surgical procedures
- Precept and supervise nurse aids and students
- Assist with cleaning the work areas as directed by OSHA regulations
- A Respiratory Fit Test, performing quantitative fit tests in order to ensure the effectiveness of N95 respirators for a variety of roles and positions in a healthcare setting.
Certified Medical Assistant in Family Medicine
Cornerstone Medical
Burlington, NC
02.2015 - 05.2021
- Explain treatment procedures to patients
- Prepping patients for examinations or procedures and assisting the physician during the exam or procedure
- Take medical histories and record vital signs, document/chart their symptoms and complaints in Epic
- Tee up prescription refills and forward them to physician
- Telephone in prescriptions that the physician authorizes to the patient’s pharmacy
- Record inventory and shock medical supplies.
CMA/Phlebotomist
Kernodle Clinic
Burlington, NC
11.2007 - 10.2013
- Greet patients and verify teach patients by their unique and proper patient identification with their first and last name, medical record, and/or date of birth
- Schedule appointments for providers and their blood draws appointment times
- Arrange lab services and equipment needed for Burlington’s draw site
- Assist with referrals to specialist offices and medication
- Draw blood/collect and prepare laboratory specimens
- Perform basic laboratory tests on the premises
- Properly dispose of contaminated supplies
- Utilize the Lab Hex system for reporting/documenting lab services.
CNA
Arbor Galloway Ridge
Pittsboro, NC
07.2006 - 08.2007
- Practice safe and ethical nursing assistant duties within my scope of practice
- Provided for patient’s hygiene, comfort, and activities of daily living
- Accurately report patient status to the supervisor
- Perform all duties in a competent and caring manner.
Education
Bachelor of Science - Emergency And Disaster Managment
Western Carolina University
Cullowhee, North Carolina12.2020
Associate of Science - Medical Assistant
Alamance Community College
Haw River, North Carolina07-2008
Certified Nursing Assistant -
Durham Technical Community College
Skills
- Medical Records Management
- Data Entry (60 wpm)
- EPIC (Computer Data System)
- Allscripts (Computer Data System)
- Aetna Health (Computer Data System)
- Actively apart of Apex CERT (Community Emergency Response Team)
- Medical Terminology
- Inventory and supply management
- Clinical applications
- Patient Assessments
- Patient Scheduling
- Vital Sign Monitoring
- Patient documentation
- Procedure Assistance
- Patient-focused care
- Data Entry
- Indirect Patient Care
- Phlebotomy
- Patient Care Coordination
- Patient Relations
- Medical Procedures
- Respiratory equipment utilization
- Analytical decision-making skills
Certification
Basic Life Support (BLS) - American Heart Association, 09/2026
Community Emergency Response Team (CERT) Basic Training Class: 06/13/2021
References
References are available upon request.
Timeline
Certified Medical Assistant in Women’s Health
Wake County Human Services
05.2021 - Current
Certified Medical Assistant in Family Medicine
Cornerstone Medical
02.2015 - 05.2021
CMA/Phlebotomist
Kernodle Clinic
11.2007 - 10.2013
CNA
Arbor Galloway Ridge
07.2006 - 08.2007
Bachelor of Science - Emergency And Disaster Managment
Western Carolina University
Associate of Science - Medical Assistant
Alamance Community College
Certified Nursing Assistant -
Durham Technical Community College
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