Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tiffany Jones

Pine Bluff,AR

Summary

Authorized to work in the US for any employer Knowledgeable Enrollment Advisor adept at helping students with applications and admissions. Detail-oriented and disciplined with excellent communication and multitasking abilities. Ready to bring 4 years' experience and take on a challenging new role.Thu-sly placing me in a setting to show my strong dedication to bettering my community with a high degree of enthusiasm. Authorized to work in the US for any employer

Overview

3
3
years of professional experience

Work History

Enrollment Advisor

Blackboard Student Services
06.2016 - 10.2016
  • My main objective was to assist families with their enrollment to our K12 program over the phone in varies states in the United States
  • I walked the customer through the registration process step by step if need be,
  • Unlocked the users account to complete the application when needed
  • Directed the student to the correct virtual school for their area and tailored to the needs of the student.
  • Created and followed call scripts and flows to maximize effectiveness.
  • Finalized and processed enrollment applications.

Substitute Teacher

Leander School District
04.2014 - 01.2016
  • The primary goal of this position was to establish and enforced rules provided by the school as well as district guidelines
  • I prepared materials for classroom activities
  • Modified general education resources for special needs students
  • Provided instruction through lectures; as well as group and lead discussions
  • Offered demonstrations on various subjects.
  • Upheld classroom routines to support student environments and maintain consistent schedules.

Key Holder

Things Remembered Inc
11.2014 - 06.2015
  • I opened and closed the store
  • Provided friendly customer services to clients
  • Preformed cashier task
  • Counted the register and filled out deposit forms
  • Delivered the deposits to the bank
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Preformed cleaning duties at the end of my shift.
  • Assisted the customer with their needs for engraving on their items
  • Set up visual displays according to company guidelines throughout the store.

Key Holder

Piercing Pagoda
11.2012 - 01.2013
  • I open and closed the store
  • Provided friendly customer services
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Pierced customers ears (basics) & maintained a clean and sanitary work station
  • Operated as a cashier and preformed all daily duties.

Education

High School Diploma -

Ellison High School

College Degree - Psychology

Temple College

Skills

  • LAN (Less than 1 year)
  • Networking (Less than 1 year)
  • Oracle (Less than 1 year)
  • Microsoft Windows Server
  • Technical Support
  • WAN
  • VPN
  • Computer Skills
  • Apple or Macintosh Computer, data base software (oracle, access), graphics or drawing software,
  • Internet browser, networking or LAN software, peripheral devices, personal computers, presentation

Additional Information

  • Awards , Hero Award December 2009 While employed for GC Services, I was provided this award during my shift, for providing excellent customer service to a customer while maintaining all company guidelines and policies.

Timeline

Enrollment Advisor

Blackboard Student Services
06.2016 - 10.2016

Key Holder

Things Remembered Inc
11.2014 - 06.2015

Substitute Teacher

Leander School District
04.2014 - 01.2016

Key Holder

Piercing Pagoda
11.2012 - 01.2013

High School Diploma -

Ellison High School

College Degree - Psychology

Temple College

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Tiffany Jones