Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty.
Overview
4
4
years of professional experience
Work History
Security Officer
Securitas Security Services
Sacramento, CA
05.2022 - Current
Updated shift logs and produced daily reports to document security activities and specific incidents.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Monitored CCTV cameras and alarm systems for security breaches.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Armed Security Officer
SACRAMENTO PROTECTIVE SERVICES
SACRAMENTO, CA
01.2022 - 05.2022
Responded quickly to incidents and assessed active situations for security concerns.
Checked personnel ID badges and issued temporary credentials to visitors.
Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Logged vehicles entering and leaving premises.
Supported criminal investigations by collaborating fully with local law enforcement representatives.
Wrote reports detailing visitors, incidents and resolutions.
Performed patrols of building areas, parking lots and facility grounds.
Circulated among visitors, patrons and employees to preserve order and protect property.
Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
Inspected packages, bags and deliveries entering facility.
Security Officer
WATCHMEN SPECIALTY PROTECTION
Rancho Cordova, CA
04.2019 - 01.2022
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Reported suspicious activities and persons to law enforcement.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Reported irregularities such as fire and safety hazards to maintenance.
Monitored employee activities, confirming compliance with security regulations.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Secured personal and company goods against robbery, vandalism and illegal entry.
Permitted entry with escort for approved persons into secure locations.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Contacted law enforcement in case of unauthorized persons, documents and materials.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Identified violators and escorted departing personnel to guard against theft of property.
CASHIER
WALMART
Jackson, CA
08.2019 - 01.2020
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age for alcohol and tobacco sales.
Performed cash, card and check transactions to complete customer purchases.
Used POS system to enter orders, process payments and issue receipts.
Security Site Manager at Weiser Security Services / Securitas Security Services - Coupang Global LLCSecurity Site Manager at Weiser Security Services / Securitas Security Services - Coupang Global LLC