Tiffany Kelley
Conroe,TX
Summary
Social Services Professional well-versed in performing diverse administrative functions with high degree of efficacy and commitment. Team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of records.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant
TDDP Construction
Houston, TX
06.2023 - Current
- Utilize QBO to process accounts, post payments, receivables, handle bank reconciliations.
- Gather and sort data for reports and files. Record debit, credit and account transactions in computer software and databases.
- Researched discrepancies between invoices and purchase orders.
Booster Club President
HS Sports Program
The Woodlands, TX
06.2021 - 06.2023
- Managed overall operation of booster club, ensuring all activities were in line with club's mission and values, resulting in increased revenue and volunteer participation.
- Communicate with staff and parents in effective and professional manner.
- Ensure financials are current while maintaining budget of program.
- Forecasted customer demand to set prices for goods or services.
Growth and Productivity Consultant
Skyn Atl
The Woodlands, TX
08.2020 - 06.2021
- Conducted one-on-one sessions with clients to discuss progress towards goals and strategies for improvement.
- Assisted client with developing problem solving skills to manage growing clientele, thereby scaling business effectively.
- Developed solutions tailored specifically to each client's unique needs while staying within their allocated budgets.
Program Facilitator
Girl Scout Council of the Florida Panhandle
Pensacola, FL
08.2018 - 06.2019
- Monitored and provided direct service and support for state approved mentorship program. Eliminated learning gaps and increased significant life skills effectively.
- Organized field trips to enhance educational experiences for participants.
- Maintained accurate records of program attendance and outcomes.
Health Services Coordinator
Children's Home Society Of Florida
Pensacola, FL
06.2016 - 08.2017
- Established solid relationships with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges, resulting in improvement in cross-departmental communication.
- Planned and implemented programs for community school healthcare. leading to increase in attendance success rate by 15%, resulting in positive feedback from administration and staff.
Client Case Manager
Catholic Charities NWFL
Pensacola, FL
04.2011 - 10.2015
- Developed and maintained sustainable client relationships built on trust by applying excellent communication and interpersonal skills, resulting in 90% client retention rate
- Successfully monitored and tracked participants' progress to ensure program success, resulting in 30% increase in program completion rates.
- Collaborated to increase enrollment through effective program marketing and maintained average graduation rate of 70% by monitoring and mentoring clients seeking training and advancement.
Education
Bachelor of Science - Sociology And Psychology
Florida State University
Tallahassee, FL12.1996
Skills
- Appointment Scheduling
- Client Education
- HIPAA Compliance
- Customer Service
- Multitasking and Organization
- Information Collection
- Team Collaboration
- Relationship Building
Certification
- LIFE COACH, New Skills ACADEMY - 2020
Timeline
Assistant
TDDP Construction
06.2023 - Current
Booster Club President
HS Sports Program
06.2021 - 06.2023
Growth and Productivity Consultant
Skyn Atl
08.2020 - 06.2021
Program Facilitator
Girl Scout Council of the Florida Panhandle
08.2018 - 06.2019
Health Services Coordinator
Children's Home Society Of Florida
06.2016 - 08.2017
Client Case Manager
Catholic Charities NWFL
04.2011 - 10.2015
Bachelor of Science - Sociology And Psychology
Florida State University
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