Tiffany Kelly
Lubbock,TX
Summary
Resourceful Merchandising Supervisor with 10 years of profit-generating experience for both national and local retailers. Creative strategist with keen awareness of market conditions and customer preferences. Inspirational and affirming leader committed to building fulfilled team members with deep commitments to customer satisfaction and business success.
Detail-oriented individual with skills in training and mentoring team members and new employees.
Talented retail professional well-versed in merchandising products, serving customer needs and supporting sales activities. Self-directed and systematic with a disciplined mentality.
Overview
18
18
years of professional experience
Work History
Retail merchandising
Acosta
04.2022 - Current
- Represent the clients needs in a retail environment working with store managers & staff to make sure clients products are on shelves, properly rotated and displayed as per client expectations
- Inventory products as needed, minor stocking, photo all assigned products after stocking and facing, build displays and make sure space is up to clients expectations
- Responsible for creating my own schedule, making sure all assigned jobs are completed by due date
- I also do training for new hires in our area.
Crossmark
05.2020 - 03.2022
- Worked at a big box store {Sam’s Club} during covid which greatly altered job duties
- During that time helped in routine sanitizing of store so that operations continued
- Did assist store in whatever needed, helped in pharmacy for several months engaging customers to ask them to get covid vaccines
- After covid restrictions were lifted, returned to normal job duties
- We prepped food samples and engaged customers to try products, telling them about products.
Caregiver
Self-employeed
Odess, TX
06.2006 - 07.2020
Ran household taking care of my son and nephew as well as my mother-in-law after her stroke and husband's needs. Organized schedules, kept up the household budget, took care of MIL diabetes getting her to all Dr appointments and prepared all meals. Also took car of 3-4 dogs.
Nursery head and childcare
New life Chapel
Odessa, Tx
02.2013 - 06.2019
- Worked for several years as nursery head and childcare before church dissolution
- I cared for kids of all ages, preparing activities, lessons and interacting with parents in secure exchanges of their children.
Education
General Studies -
Odessa College
12.2003
Degree / Date of Graduation - Studied accounting & Business management
Howard Jr College
12.1991
30 hrs. Certification in Computer Technologies -
Central Texas College
Skills
- Extensive experience in customer services, have dealt with many types of people and become very adaptable to interacting in various situations I have worked in a variety of positions prior to taking time to raise my son and care for disabled family I was able to learn skills while holding jobs as a server, secretarial, and a small business owner for a year I am a quick learner, hard worker and take great pride in my work I also worked in a former church as head of the nursery
- Retail merchandising expertise
- Merchandising team leadership
- Merchandising and Display
- Retail industry expertise
- Stocking Supplies and Retail Products
- Emotional Support
- Activity Planning
- Childcare experience
- Compassionate Caregiving
- Elderly Care
- Meal Preparation
- Safety awareness
- Call Screening
- Event Setup
- Customer Service
- Proper phone etiquette
- Answering Phones
- Inventory Management
- Flexible Schedule
- Strong Work Ethic
- Continuous Improvement
- Multitasking
- Analytical Thinking
- Self Motivation
- Survey Taking
- Time management abilities
- Client satisfaction
- Excellent Communication
- Staff Collaboration
- Valid Driver's License
- Product Knowledge
- Decision-Making
- Analytical Skills
- Community Outreach
- Public Speaking
- Client Advocacy
- Active Listening
- Adaptability and Flexibility
- Problem-solving abilities
- Reliability
- Adaptability
Activities
In my free time I volunteer with NAMI as a peer group facilitator for different groups. In addition I volunteer as a facilitator for Sustainable Food Pantry's "The Happy Kitchen" where we teach nutrition and how to prepare meals with local/and or in season produce and do so affordability. I also enjoy gardening.
Volunteer Experience
- NAMI group facilitator for different groups keeping it on track.
- Sustainable Food Pantry, The Happy Kitchen as a facilitator teaching nutrition & cooking
- Meals on Wheels Odessa, 2012, 2019, I occasionally drove meals to Seniors and disabled persons when I was able.
- Permian Basin Mission Center, 2014, 2020, Helped in serving the needy in either the food pantry or home goods/clothing area.
Timeline
Retail merchandising
Acosta
04.2022 - Current
Crossmark
05.2020 - 03.2022
Nursery head and childcare
New life Chapel
02.2013 - 06.2019
Caregiver
Self-employeed
06.2006 - 07.2020
General Studies -
Odessa College
Degree / Date of Graduation - Studied accounting & Business management
Howard Jr College
30 hrs. Certification in Computer Technologies -
Central Texas College