Tiffany Lee
Muldrow
Summary
Motivated diesel technician and small business owner with solid experience keeping things running and customers happy. I’ve worked in fast-paced environments handling everything from diagnostics and major repairs to preventive maintenance, with a strong focus on minimizing downtime and keeping equipment ready to go. I’m used to taking the lead on tough jobs, helping train others, and making sure work gets done right the first time. In addition to my technical background, I’m trained as an Emergency Medical Technician, bringing a strong focus on safety, quick decision-making, and staying calm under pressure. Running my own business also gave me experience with scheduling, customer service, and managing day-to-day operations.
Overview
7
7
years of professional experience
Work History
Service Technician
Carco Rentals
Fort Smith, AR
09.2025 - Current
- Diagnosed and repaired equipment to ensure optimal performance.
- Conducted routine maintenance on machinery, enhancing reliability and safety.
- Assisted in troubleshooting technical issues for customers, improving service response times.
- Maintained accurate records of repairs and maintenance activities.
Owner/Operator
TKL
Oklahoma
01.2020 - Current
- Developed operational strategies to enhance service efficiency and improve customer satisfaction.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Calculated costs of materials and labor to prepare detailed repair estimates.
Mechanic Shop Foreman
Stellantis
Poteau, OK
03.2025 - 09.2025
- Diagnosed and repaired diesel engines using advanced diagnostic tools.
- Conducted routine maintenance on heavy-duty vehicles to ensure optimal performance.
- Collaborated with team members to troubleshoot complex mechanical issues efficiently.
- Maintained accurate records of repairs and services performed on vehicles.
- Supervised daily operations, ensuring compliance with safety standards and efficient workflow.
- Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.
Lead Technician
DnH
Sallisaw, OK
02.2019 - 11.2021
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
Education
Class A CDL -
COPS
Van Buren, AREmergency Medical Technician -
ICTC
Stilwell, OKSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Punctual and reliable
- Problem and issue resolution
- Customer relationship management
- Incident reporting
- Basic life support
- Critical decision-making skills
- CPR and first aid
- Pre-hospital care
Timeline
Service Technician
Carco Rentals
09.2025 - Current
Mechanic Shop Foreman
Stellantis
03.2025 - 09.2025
Owner/Operator
TKL
01.2020 - Current
Lead Technician
DnH
02.2019 - 11.2021
Class A CDL -
COPS
Emergency Medical Technician -
ICTC