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Experienced front-of-house and back-of-house manager with a strong track record in overseeing seamless operations and delivering exceptional guest experiences. Proven success in implementing strategies to improve customer satisfaction and staff efficiency, along with expertise in staff training and conflict resolution. As a hospitable Assistant Front of House Manager, leveraging interpersonal and communication skills to lead, influence, and encourage staff while providing outstanding experiences for guests. Advocating for sound financial and business decision-making, always demonstrating honesty and integrity. Thriving in fast-paced, high-volume environments, excelling under pressure to ensure optimal performance.

Experienced hospitality manager specializing in front-of-house operations. Skilled in team leadership, optimizing workflows, and delivering exceptional customer service. Effective communicator known for adaptability and a results-driven approach. Strong organizational skills and problem-solving abilities. Seeking a position with a company that values customer service expertise and the ability to leverage over 20 years of restaurant experience, along with skills in retail management, medical office management, and marketing and event planning, for successful career growth.

Proven FOH Manager at Boston Pizza Drumheller, adept in staff management and guest relations, enhanced dining experiences through meticulous quality control and effective complaint handling. Excelled in team building and staff motivation, significantly improving service standards. Skilled in food safety compliance and hygiene standards, ensuring top-notch service delivery.

Worked with Fezzos for 9 years to current. Promoted from server to bartender withing 1.5-2 years. Promoted to team lead / manager floor support. Became full time bartender. Then promoted to bar manager. Worked in the bar for about 6-7 years. Now I'm promoted to front of house manager.

Tiffany Leon Fuentes

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FOH Manager

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High School Diploma -

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FOH Manager

High School Diploma -

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