Tiffany LeRoux

• Comfort and support as needed
• Pre-natal care
• Healthy diet
• Tie off umbilical cords when needed
• bathe the mother and newborns

• Clipped nails, bathed dogs, trimmed and scissored hair, and blow-dried coats for comfort and hygiene
• Provided grooming support in low-stress, familiar environments for anxious or high-energy animals
• Handled minor wound care including cleaning and bandaging puncture wounds and injured paws sustained during outdoor play
• Wrapped paws and monitored healing progress while maintaining cleanliness to avoid infection
• Ensured safety and calm handling techniques throughout all grooming and care tasks

• Processed customer transactions efficiently using POS systems.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Maintained accurate cash drawer and balanced registers at end of shifts. Did the deposits
• Assisted customers with product inquiries, ensuring positive shopping experiences.
• Collaborated with team members to optimize store presentation and organization.

As a CSR I was allowed to do some of the work of a Shift Manager.

* I counted all store cash and performed shift changes. I carried the driver's "banks" in my pockets, which made store cash shortages non-existent. (Nobody went in the drawer except me and the daytime manager)

* I helped with inventory, put up the truck, and handled customer issues.

*I handled the oven, the makeline, and various other things.

*I maintained composure under stress and did very well in a high-stress and fast-paced environment

*I helped to make sure our drivers had everything they needed to take with them, and did not forget anything.

*There were plenty of times during dinner rushes that I held 2-3 phones

*I helped other stores with product.

*maintained store cleanliness and prepared things for the next shift.

• Enforced stringent sanitation protocols and managed isolation procedures during a home-based Canine Parvovirus (CPV) outbreak
• Provided constant, round-the-clock monitoring and individualized care to infected dogs
• Administered nausea medication, aspirin for pain and fever, and fluids for rehydration
• Logged medication times, temperatures, fluid intake, and behavioral changes for each dog
• Identified early signs of infection—such as lethargy and unusual odor—before fever onset (~103.5°F)
• Reduced mortality to 38% and achieved a 62% survival rate among 21 infected dogs
• Surpassed average non-clinical survival rates by 12–23%, approaching outcomes of licensed veterinary clinics (typically 80–85% survival with full resources)
• Self-educated on CPV symptoms, progression, and emergency treatment in high-stress, limited-resource conditions

• Worked effectively in fast-paced environments.
• priced and moved things to the sales floor
• helped maintain store cleanliness
• Self-motivated, with a strong sense of personal responsibility.

*Aided in the care of a stroke patient. Trained by Dartmouth Hitchcock Medical Center nurses.

*Self-motivated, with a strong sense of personal responsibility.

*maintained nice relationships with the CNAs and VNAs, and PT

*Effectively and correctly administered Heparin injections in the abdomen

*Successfully handled an IV machine as well as a G-tube

*Successfully operated a lift device

*successfully administered medications/watched time to make sure she got it on time..

*bathed

*helped turn every 2 hours

*I can still do these things if needed

The CNA was there if I needed help while Mom was at work, but a family member had to do it.