Tiffany Lewis
Nashville
Summary
Experienced and highly skilled in providing world-class service, with a strong background in overseeing performance across all operations. Proven track record of achieving sales goals by developing and implementing effective customer service strategies. Self-motivated and committed to reaching objectives through strategic planning, strong follow-through, and executing targeted action plans.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Web Fulfillment Lead
Nordstrom
09.2023 - 04.2025
- Managed and trained fulfillment staff, ensuring efficient mailroom operations and accurate order processing.
- Prioritized and delegated tasks to the team, guaranteeing timely delivery of mail and web fulfillment orders.
- Maintained a safe and organized work environment within the mailroom and fulfillment area.
Visual Merchandiser
ZARA
05.2022 - 07.2023
- Delivered outstanding customer service by assisting shoppers with inquiries and providing product recommendations, increasing customer satisfaction and sales.
- Maintained store visual standards by organizing merchandise displays and keeping the sales floor well-stocked and visually appealing.
- Creating and maintaining captivating visual displays that align with the brand identity and contribute to increased sales.
- Processed transactions at the register and managed returns and exchanges, ensuring a seamless shopping experience.
- Efficiently handled cash registers, processed payments, and addressed customer inquiries. Worked in a fast-paced environment and collaborated with team members to meet customer demands while maintaining high-quality standards and following operational procedures.
Computer Technician
Dell
01.2021 - 03.2022
- Performed hardware repairs, upgrades, and component replacements across various Dell products.
- Installed and configured operating system software and applications on Dell computers.
- Maintained and updated asset inventories for Dell devices, ensuring accurate tracking and management.
Cashier
Publix
03.2019 - 01.2021
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and support.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Trained new staff on checkout procedures and customer service standards.
Education
Associate of Science - Computer Science
Nashville State Community College
Nashville, TN01.2025
Skills
- Data-driven decision making
- Team Collaboration
- Effective Communication
- Attention to Detail
- Adaptability
- Problem-Solving
- Inventory Management
- Excel
- Multitasker
- Customer Service
Affiliations
Civil Air Patrol 2016-2020
Certification
SheCodes Plus
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Web Fulfillment Lead
Nordstrom
09.2023 - 04.2025
Visual Merchandiser
ZARA
05.2022 - 07.2023
Computer Technician
Dell
01.2021 - 03.2022
Cashier
Publix
03.2019 - 01.2021
Associate of Science - Computer Science
Nashville State Community College
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