Tiffany Licona Jimenez
Ginos Pizzeria
HEMPSTEAD,NY
2
Languages
1
Certification
4
years of professional experience
Adaptable service professional with a strong focus on patience, empathy, and customer care. Experience
includes guest greetings, phone and counter orders, payment corrections, and teamwork with kitchen staff.
Ready to support smooth service and accurate transactions. Motivated to take skills learned in service industry into the medical field.
Work History
Waitress/Phone Girl
3 Years 8 Months- Greeted guests, took orders, and relayed special requests to kitchen staff to ensure timely and accurate service.
- Resolved payment discrepancies and corrected register errors with minimal disruption to service.
- Trained new cashiers on register operations and customer service standards to enhance team readiness and order accuracy.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed over 100 customer calls per day efficiently while keeping professional waitress service.
Education
High School Diploma
Associate of Applied Science - Medical Assistant
- Dean's List Spring 2026
- Relevant Coursework: Medical Terminology & Admin Medical Office Procedures
Skills
Problem Solving
Medical terminology
Phlebotomy
CPR
Integrity and reliability
Patience and empathy
Strong multitasking
Adaptable
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress/Phone Girl
Ginos Pizzeria
02.2023 - CurrentRead More
Nassau Community College
Associate of Applied Science from Medical Assistant
Read More
The Academy Charter School
High School Diploma
Read More