Morgan Hornidge
Westwood
Summary
Experienced with handling customer inquiries over the phone in fast-paced environments. Proven ability to maintain a calm demeanor during high call volumes, effectively resolving issues and fulfilling orders. Strong communication skills and aptitude for multi-tasking essential tasks simultaneously. Significant impact made in previous roles through improved efficiency and increased customer satisfaction scores. Strong Intrapersonal skills and experience serving in busy environments.
Overview
2
2
years of professional experience
Work History
Phone Girl, Delivery Driver, Waitress
Nino's Pizza & Restaurant
Hillsdale
11.2023 - 11.2025
- I answered the phone and took orders over the phone.
- Transported meals efficiently to customers.
- Managed the front counter and customers.
- I was a waitress in the dining room.
- I took care of the online orders from Uber Eats, Slice, etc.
- Cleaning, Stocking Drink Fridges, Making Pizza Boxes.
Camp Consoler
Township of Washington Recreational Camp
Township Of Washington
06.2024 - 08.2024
- Assisted with the planning and execution of daily activities for campers.
- Encouraged positive behavior among campers through role modeling and reinforcement techniques.
- Coached campers in various sports and activities to improve skills and promote fun experiences.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Provided first aid when needed in accordance with established procedures.
- Interacted on a daily basis with parents and guardians.
Counter & Phones
Mangiamo Pizza Restaurant
Paramus
07.2023 - 11.2023
- Managed online orders and put them into the computer.
- I answered the phone, taking orders and answering questions.
- Managed the front counter and customers coming in, putting slices in the oven, and packing orders.
- Opening and closing shifts, cleaning, and setting up displays.
- Customer Service Experience
Education
High School Diploma -
Westwood Regional High School
Westwood, NJ06-2024
Some College (No Degree) - Sport Management
Bloomsburg University of Pennsylvania
Bloomsburg, PASkills
- Customer service skills
- Multitasking Abilities
- Problem-solving abilities
- Time management skills
- Waitressing
- Decision-making
- Organizational skills
- Great Work Ethic
Affiliations
- I am a Collegiate Athlete Playing Division II Lacrosse at Bloomsburg University
Accomplishments
- Captain of Lacrosse and Soccer team in High School, showing strong leadership skills
References
References available upon request.
Timeline
Camp Consoler
Township of Washington Recreational Camp
06.2024 - 08.2024
Phone Girl, Delivery Driver, Waitress
Nino's Pizza & Restaurant
11.2023 - 11.2025
Counter & Phones
Mangiamo Pizza Restaurant
07.2023 - 11.2023
High School Diploma -
Westwood Regional High School
Some College (No Degree) - Sport Management
Bloomsburg University of Pennsylvania
Similar Profiles
Zachary RahamanZachary Rahaman
Delivery Driver/coordinator at Nino's Pizza & RestaurantDelivery Driver/coordinator at Nino's Pizza & Restaurant
Ethan SilcherEthan Silcher
Delivery Driver at Nino's Pizza and RestaurantDelivery Driver at Nino's Pizza and Restaurant
Marlyn RomeroMarlyn Romero
Tutor at Ser Nino's Elementary SchoolTutor at Ser Nino's Elementary School