Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tiffany LoCicero

Calera,OK

Summary

Seeking a position to begin a career within Choctaw Nation that will help expand and develop new opportunities, skills and experiences.

Overview

5
5
years of professional experience

Work History

Room Service Server

Choctaw Casino & Resort
Durant, OK
08.2021 - Current
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
  • Restocked supplies to keep team efficient and ready for guests' orders.
  • Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
  • Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc.

Consolidator

WebstaurantStore
Durant, OK
04.2021 - 02.2022
  • Checking merchandise to see if all product is there, missing or damaged.
  • Safely operating and maintaining warehouse equipment to carry out job duties to ensure a safe work environment.
  • Utilizing various hand tools to successfully complete job duties.
  • Keeping work zone clean and orderly so that the warehouse is a safe and clean work environment.
  • Meeting all daily, weekly, monthly, quarterly, and yearly performances.

IT Support Specialist

Choctaw Nation
Durant, OK
04.2019 - 03.2021
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Installed and configured operating systems and applications.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

Education

Phlebotomy -

Kiamichi Technology Center - Durant
Durant, OK
12.2015

High School Diploma -

Idabel High School
Idabel, OK
05.2005

Skills

  • Strong customer service
  • Problem-Solving
  • Patience and Tolerance
  • Professional Attitude
  • Organizational Skills
  • Team Collaboration
  • Adaptability and Flexibility
  • Cash Handling
  • Decision-Making
  • Self Motivation

Accomplishments

Choctaw Nation 5 year Service Award

Timeline

Room Service Server

Choctaw Casino & Resort
08.2021 - Current

Consolidator

WebstaurantStore
04.2021 - 02.2022

IT Support Specialist

Choctaw Nation
04.2019 - 03.2021

Phlebotomy -

Kiamichi Technology Center - Durant

High School Diploma -

Idabel High School
Tiffany LoCicero