Tiffany Magana
Flagstaff,AZ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant Lead
Northern AZ Pulmonary Assocaites
04.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted in obtaining Prior authorizations for medications and imaging when needed.
Phlebotomist
Sonora Quest Laboratories
03.2022 - 07.2024
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Monitored supply levels and placed orders for laboratory supplies.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Performed urine drug screen collection for various employers.
Medical Asssistant
Optum Primary Care
07.2023 - 04.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Northern Arizona Healthcare
01.2020 - 01.2022
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Lead Medical Assistant
Concentra Urgent Care
04.2018 - 12.2019
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Performed Urine Drug screens, Hair drug screens for potential employers.
- Heavy load of patients with occupational injuries.
Front Office Receptionist
Max's Auto Body
06.2017 - 03.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained clean reception area to promote positive, professional environment for clients.
- Increased productivity by cleaning and organizing supplies.
- Identified visitors' needs to offer solutions and information.
Medical Assistant
Northern Arizona Gastroenterology
11.2015 - 06.2017
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic and hospital environments.
Education
Associates of Applied Health - Medical Specialities
College America
Flagstaff, AZHigh School Diploma -
Sinagua High School
Flagstaff05.2000
Skills
- Patient-focused care
- Medical Terminology
- Specimens collection and processing
- Medical office administration
- Phlebotomy
- Electronic Health Records
- Sterilization techniques
- Immunization Administration
- Laboratory maintenance
- EMR / EHR
Certification
- CMA - Certified Medical Assistant
- Level One Finger Print Clearance Card
Timeline
Medical Assistant Lead
Northern AZ Pulmonary Assocaites
04.2024 - Current
Medical Asssistant
Optum Primary Care
07.2023 - 04.2024
Phlebotomist
Sonora Quest Laboratories
03.2022 - 07.2024
Medical Assistant
Northern Arizona Healthcare
01.2020 - 01.2022
Lead Medical Assistant
Concentra Urgent Care
04.2018 - 12.2019
Front Office Receptionist
Max's Auto Body
06.2017 - 03.2018
Medical Assistant
Northern Arizona Gastroenterology
11.2015 - 06.2017
Associates of Applied Health - Medical Specialities
College America
High School Diploma -
Sinagua High School
- CMA - Certified Medical Assistant
- Level One Finger Print Clearance Card
Similar Profiles
Tiffany MaganaTiffany Magana
Medical Assistant/Front and Back Office Lead Medical Assistant at Numo Health/Northern AZ Pulmonary AssociatesMedical Assistant/Front and Back Office Lead Medical Assistant at Numo Health/Northern AZ Pulmonary Associates
Lucia LagardaLucia Lagarda
Store Manager at Goodwill Industries of Central and Northern AzStore Manager at Goodwill Industries of Central and Northern Az
Breanna JonesBreanna Jones
Medical Biller at Kentucky Medical Billing AssocaitesMedical Biller at Kentucky Medical Billing Assocaites