Tiffany Mangan
Wallington,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Inventory Analyst
Savvas Publishing
Paramus, NJ
01.2024 - Current
- Limited risk of excessive inventory and obsolescence by working collaboratively across departments.
- Helped business meet customer demands by working with procurement team to optimize inventory levels.
- Reviewed work and purchase order documentation against verified numbers and resolved discrepancies.
- Performed scheduled inventory counts and supply audits.
Procurement Administrator/Vendor Management Analyst
Savvas Publishing
Paramus, NJ
01.2020 - 01.2024
- Sourced new vendors for purchasing needs.
- Prepared, coordinated and communicated price quotes, terms of sale, delivery dates and service obligations to customers and contractors.
- Analyzed vendor performance, reviewed compliance and communicated corrective action requirements to vendors.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Analyzed data to optimize inventory turns and maintain sufficient inventory, meeting customer demands
Supply Chain Assistant
Pearson Education Publishing
Hoboken, NJ
05.2016 - 05.2020
- Engaged with colleagues, clients and vendors to promote customer satisfaction and good service.
- Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
- Processed paperwork related to supply requests, purchase orders and returns.
- Reviewed logistics performance with customers against service agreements, targets, and objectives.
Customer Service Representative
Pearson education publishing
Old Tappan, NJ
05.2015 - 05.2016
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Set up and activated customer accounts.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Education
Cosmetology -
Hudson County Vocational School
Jersey City, NJ05-2018
Bachelor of Arts - Communications
Rutgers University
New Brunswick, NJ05-2012
Skills
- Training and development
- Supply chain planning
- Purchasing Processes
- Safety Compliance
- Vendor Relationship Management
- Invoice Preparation
- Contents Verification
- Decision-making capabilities
- Critical thinking abilities
- Knowledgeable with systems like SAP, PCS, Power BI, Business Objects as well as Medius
- Monitoring safety
- Product handling
References
References available upon request.
Timeline
Inventory Analyst
Savvas Publishing
01.2024 - Current
Procurement Administrator/Vendor Management Analyst
Savvas Publishing
01.2020 - 01.2024
Supply Chain Assistant
Pearson Education Publishing
05.2016 - 05.2020
Customer Service Representative
Pearson education publishing
05.2015 - 05.2016
Cosmetology -
Hudson County Vocational School
Bachelor of Arts - Communications
Rutgers University
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