Tiffany Matheny
Summary
Motivated professional experienced in customer service and multitasking. Delivered positive customer experiences through strong work ethic, adaptability, and effective time management. Committed to meeting organizational needs and enhancing brand value in dynamic environments.
Overview
13
13
years of professional experience
Work History
Paraprofessional
Henderson County Schools
Huron, TN
08.2024 - Current
- Supported students with special needs in classroom activities, fostering their engagement and learning.
- Provided guidance to students, enhancing their understanding of classroom concepts.
- Supported students throughout academic instruction and assignments.
- Monitored student behavior, promoting a positive and conducive learning environment.
- Assisted teachers in delivering instructional materials and lesson plans.
- Assisted teachers with planning and preparing lessons for students.
- Organized classroom resources and maintained a tidy learning space.
- Communicated effectively with parents regarding student progress and needs.
House Cleaner
Self Employed Services
Huron, TN
03.2022 - Current
Cleaning Crew Member
Decatur County Manor
Parsons, Tennessee
06.2019 - 06.2022
- Cleaned and sanitized resident rooms to maintain a safe environment.
- Operated cleaning equipment, ensuring proper usage and maintenance.
- Managed waste disposal and recycling processes, ensuring compliance with safety standards.
- Stocked cleaning supplies and maintained inventory for efficient operations.
- Collaborated with staff to address and fulfill specific cleaning requests in a timely manner.
- Participated in safety training to uphold workplace standards consistently.
- Delivered excellent customer service during interactions with customers and colleagues, enhancing their experience.
Waitress
Rock N Robbins
Parsons, Tennessee
09.2013 - 12.2015
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and efficiently from customers at tables.
- Delivered food and beverages promptly to enhance guest experience.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Processed cash and payments accurately to ensure transaction integrity.
- Collaborated with team members to ensure smooth service operations.
- Cultivated relationships with regular customers through engaging conversation.
Education
State of TN Department of Labor And Workforce Development
Lexington, TNSkills
- Classroom management
- Specially designed instruction
- Lesson planning
- Student assessment
- Preparing instructional materials
- Reading and writing support
- Goal setting and monitoring
- Resource organization
- Educational technology usage
- Time management
- Team collaboration
- Problem solving
- Critical thinking
- Adaptive communication
- First aid and CPR certified
- Parent communication
- Customer service excellence
- Verbal communication
- Learning strategies
- Patient
Timeline
Paraprofessional
Henderson County Schools
08.2024 - Current
House Cleaner
Self Employed Services
03.2022 - Current
Cleaning Crew Member
Decatur County Manor
06.2019 - 06.2022
Waitress
Rock N Robbins
09.2013 - 12.2015
State of TN Department of Labor And Workforce Development