Tiffany McGuire
Barboursville,WV
Summary
Outgoing and people - oriented professional who thrives in team environments and values strong interpersonal connections. Quick to learn and eager to both gain and share knowledge. Dedicated to ensuring workflows are followed accurately and efficiently, while fostering a welcoming and caring atmosphere not limited to patients and colleagues.
Overview
4
4
years of professional experience
Work History
Float Personnel
Valley Health Systems
10.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Dental Team Lead
Valley Health Systems
03.2024 - 10.2024
- Coordinated daily operations to ensure efficient patient flow and appointment scheduling.
- Collaborated closely with insurance providers to secure optimal coverage options for patients'' treatments.
- Created a welcoming atmosphere within the practice by addressing concerns promptly and professionally while demonstrating empathy towards each patient''s unique needs.
- Reduced appointment cancellations by implementing an effective reminder system, leading to increased revenue for the practice.
- Maintained organization of patient's pre- determinations, promptly notifying patients to schedule large dental procedures.
Patient Access Representative
Valley Health Systems
03.2022 - 03.2023
- Assisted patients with registration, ensuring accurate data entry into healthcare systems.
- Collaborated with clinical staff to ensure seamless patient access and service delivery.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Acted on opportunities to train and develop team members on new workflows.
- Managed incoming faxes coming in daily, distributing to correct provider.
Education
Associate of Science - Business Management
ACTC
Ashland, KY05-2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Strong communication skills
- Problem-solving
Timeline
Float Personnel
Valley Health Systems
10.2024 - Current
Dental Team Lead
Valley Health Systems
03.2024 - 10.2024
Patient Access Representative
Valley Health Systems
03.2022 - 03.2023
Associate of Science - Business Management
ACTC
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