Tiffany Mckenzie
Dothan
Summary
Dependable and committed to supporting high quality patient care by providing clean, welcoming environment. Very friendly and amicable with strong interpersonal skills.
Overview
27
27
years of professional experience
1998
1998
years of post-secondary education
Work History
EVS Technician
Southeast Health Medical Center
Dothan
11.2025 - Current
- Operated cleaning equipment to ensure effective facility maintenance.
- Collaborated with healthcare staff to address immediate cleaning needs.
- Followed daily cleaning schedules to support operational readiness of the center.
- Reported maintenance issues to ensure timely repairs and safety compliance.
- Applied infection control practices during cleaning procedures for patient safety.
- Monitored stock levels of cleaning supplies and reported shortages promptly.
- Placed wet floor signs to protect staff and patients from fall or injury.
- Emptied trash cans, sorted recycling and properly disposed of waste.
- Disinfected surfaces using approved chemicals according to safety regulations.
- Cleaned, sanitized, and organized facility to avoid spread of germs.
Seafood Specialist
Publix supermarket
Dothan
03.2020 - 11.2025
- Maintained cleanliness and organization of seafood display cases and storage areas.
- Monitored product freshness and rotated stock to ensure quality standards.
- Trained new team members on seafood handling and safety procedures.
- Collaborated with suppliers to ensure prompt delivery of high-quality seafood products.
- Educated customers on sustainable fishing practices and product sourcing information.
- Managed inventory levels and placed orders to maintain adequate stock availability.
- Demonstrated cooking techniques for seafood items during in-store promotions and events.
- Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
- Reviewed quality of displayed products and removed old or poor quality merchandise.
- Performed regular maintenance tasks such as cleaning and sanitizing equipment used in the handling of seafood products.
- Provided guidance and support for customers seeking advice on meal planning or recipe ideas involving fish or shellfish ingredients.
- Participated in daily inventory checks to maintain accurate stock levels.
- Ordered fresh seafood from reputable suppliers to ensure quality product.
- Provided customers with information about fish species, cuts and cooking methods.
- Ensured that all products were labeled correctly according to company policy.
- Conducted weekly reviews of sales data to identify trends in customer preferences.
- Organized promotional events featuring tastings or demonstrations of popular recipes using our seafood selections.
- Inspected incoming shipments of seafood for quality assurance purposes.
- Trained new employees on proper sanitation and safety procedures for handling seafood.
- Maintained cleanliness of seafood counter area, including floors, walls, shelves, and equipment.
- Checked expiration dates on packages to ensure freshness of product before stocking shelves.
- Prepared various types of shellfish dishes according to customer orders.
- Assisted in the preparation and display of seafood items on ice.
- Advised management on changes needed to improve customer satisfaction with our selection of seafood items.
- Worked safely and efficiently when handling seafood products.
- Placed proper signage on products to display pricing, description, code dating and COOL information.
- Received inventory and stock and verified receipt of ordered products and orders.
- Prepared cases by pulling products out of case, re-icing case and putting products in fresh pans.
- Took apart equipment to rinse, clean and sanitize components.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
Deli Clerk
Publix
Dothan
05.2012 - 03.2020
- Prepared deli meats and cheeses to meet customer specifications.
- Assisted customers with product selections and answered queries effectively.
- Maintained cleanliness and organization of the deli display case.
- Operated slicers and other equipment safely and efficiently.
- Collaborated with team members to ensure smooth daily operations.
- Monitored inventory levels and restocked items as needed.
- Provided excellent customer service during peak hours and busy periods.
- Followed food safety guidelines to ensure quality and compliance standards.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Rotated product on shelves to ensure freshness.
- Stocked shelves with fresh items daily.
- Adhered to health regulations regarding food handling and sanitation standards.
- Responded to customer questions regarding product availability.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Offered samples to promote and upsell specials.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
Publix deli warehouse
Publix Warehouse
Lakeland
07.2009 - 03.2012
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Updated and maintained databases with current information.
- Managed household errands and other essential duties.
Cardiology Technician
Southeast Health Medical Center
Dothan
09.1999 - 09.2005
- Collected and documented patient data accurately in medical records systems.
- Prepared patients for cardioversions by explaining the procedure and preparing them mentally and physically.
- Cleaned up after procedures were completed in order to maintain a safe environment.
- Provided emotional support to family members of patients undergoing invasive procedures or tests.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Monitored patient vitals during cardiology examinations and interventions.
- Answer phone calls within the department..
- Assisted with taking and bringing patients down/up for stress and echocardiogram testing
Education
Associate of Science - Criminal Justice
Florida Technical College
Orlando, FL 03.2010 - 02.2012
Dothan High School
Dothan, ALSkills
- Infection control
- Cleaning procedures
- Facility maintenance
- Equipment operation
- Inventory management
- Customer interaction
Accomplishments
- Employee of the month/yearseveral times at Publix
Timeline
EVS Technician
Southeast Health Medical Center
11.2025 - Current
Seafood Specialist
Publix supermarket
03.2020 - 11.2025
Deli Clerk
Publix
05.2012 - 03.2020
Associate of Science - Criminal Justice
Florida Technical College
03.2010 - 02.2012
Publix deli warehouse
Publix Warehouse
07.2009 - 03.2012
Cardiology Technician
Southeast Health Medical Center
09.1999 - 09.2005
Dothan High School