Tiffany Melton
Clinton,TN
Summary
Resourceful Account Executive in Payables and Receivables known for high productivity and efficiency in task completion. Possess specialized skills in financial reporting, ledger management, and compliance monitoring. Excel in time management, problem-solving, and communication, ensuring seamless operations and client satisfaction. Seasoned Account Executive with significant experience in both payables and receivables. Strong ability to manage financial systems, maintain vendor relationships, and oversee invoice processing. Proven skills in delivering accurate forecasts, improving collection processes, and enhancing cash flow management. Demonstrated success in optimizing financial operations and contributing to overall business growth.
Overview
9
9
years of professional experience
Work History
Account Executive - Payables and Receivables
APPLICATION UNDERWRITERS
Oakridge, TN
11.2024 - Current
- Managed accounts receivable and payables processes, including invoicing, payments, and collections.
- Developed strong relationships with customers to ensure timely payment of outstanding balances.
- Reviewed customer accounts regularly to identify discrepancies in billing or payment history.
- Collecting on Audit balance, return the balance for direct collection if not paid by the due date.
- Process refunds on return premium after the audit has been processed.
- Write off for outstanding balance over 180 days.
Customer Service Representative
APPLICATION UNDERWRITERS
OAKRID, TENNESSEE
07.2019 - 11.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Scanner
BARGIN HUNT
KNOXVILLE , TN
04.2018 - 11.2018
- Scanned documents and images into computer systems accurately and efficiently.
Quality Assurance Specialist
Sitel
OAKRIDGE , TN
11.2016 - 04.2018
- Developed and maintained quality assurance protocols, processes and procedures.
- Reviewed customer requirements and specifications to ensure products met standards.
- Conducted regular internal audits to identify non-conforming issues.
Loan Officer
Sitel
Oakridge, TN
03.2016 - 11.2016
- Developed and maintained relationships with potential customers to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Counseled clients on debt management and repayment plans.
- Negotiated terms and conditions of loan contracts.
Education
High School Diploma -
HALLS HIGH SCHOOL
Knoxville, TN05-2008
Skills
- Month-end closing
- Debt collection
- Microsoft Excel expertise
- Year-end closing
- Accounts payable management
- General ledger maintenance
- Updating spreadsheets
- Financial research
- Problem-solving aptitude
- Customer Service
- Microsoft Excel
- Cash handling
- Loan Officer Experience
- Auditing
- Excellent computer skills
- Clerical skills
- Research
Timeline
Account Executive - Payables and Receivables
APPLICATION UNDERWRITERS
11.2024 - Current
Customer Service Representative
APPLICATION UNDERWRITERS
07.2019 - 11.2020
Scanner
BARGIN HUNT
04.2018 - 11.2018
Quality Assurance Specialist
Sitel
11.2016 - 04.2018
Loan Officer
Sitel
03.2016 - 11.2016
High School Diploma -
HALLS HIGH SCHOOL
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