Tiffany Melton
Atlanta,GA
Summary
Dynamic and detail-oriented professional skilled in time management and problem-solving, with a strong focus on training and team collaboration. Adept at building relationships and adapting to fast-paced environments. Experienced with tailoring barista training programs to individual and team needs. Utilizes effective communication and hands-on training methods to ensure skill mastery and consistency in service. Track record of fostering teamwork, improving operational efficiency, and maintaining high standards of customer service.
Overview
8
8
years of professional experience
2027
2027
years of post-secondary education
Work History
Barista Trainer, Coffee Master
Starbucks
Loganville, GA
08.2021 - Current
- Prepared high-quality beverages following standardized recipes and procedures.
- Provided exceptional customer service, enhancing customer experiences and satisfaction.
- Operated espresso machines and blending equipment with precision and efficiency.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Trained new baristas on beverage preparation techniques and customer interaction best practices.
- Achieved mastery of various coffee bean roasting profiles, enabling me to suggest ideal pairings with complementary menu items for a well-rounded tasting experience.
- Trained partners on coffee origins, brewing methods, and tasting standards.
Delivery Driver
Instacart
Atlanta, GA
01.2019 - 09.2021
- Delivered groceries efficiently, ensuring timely completion of orders while maintaining high customer satisfaction.
- Navigated diverse routes using GPS technology to optimize delivery times and improve operational efficiency.
- Collaborated with team members to streamline loading processes, enhancing productivity during peak hours.
- Assisted in training new drivers on best practices for delivery protocols and customer service standards.
- Coordinated communication between customers and support teams to resolve issues promptly and effectively.
Education
Bachelor of Arts - Journalism
Georgia State University
Atlanta, GA05-2026
High School Diploma -
Loganville High School
Loganville, GA06-2021
Skills
- Time management
- Friendly and outgoing
- Team player
- Problem-solving
- Adaptive and creative
- Coffee expertise
- Barista mentoring
- Building professional relationships
Timeline
Barista Trainer, Coffee Master
Starbucks
08.2021 - Current
Delivery Driver
Instacart
01.2019 - 09.2021
Bachelor of Arts - Journalism
Georgia State University
High School Diploma -
Loganville High School
Awards
Summa Cum Laude Graduate
Coffee Master Certification at Starbucks
President's List at GSU
Honors College Member at GSU
Partner of the Quarter recipient at Starbucks