Tiffany Miller
Katy,TX
Summary
Proven Bartender with a track record of enhancing customer satisfaction and sales through exceptional service and high-quality cocktail crafting. Adept at multitasking and memory retention, I excel in fast-paced environments, significantly increasing upsell opportunities. My engaging personality and clear communication foster a loyal clientele, driving performance improvement.
Overview
6
6
years of professional experience
Work History
Bartender
Q39
1000 W 39th St Kansas City, MO 64111
07.2020 - 08.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Old Chicago Pizza
1920 Diamond Pkwy North Kansas City, MO 64116
10.2019 - 03.2020
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Server/Bartender
Bravo Italiana Cucina
7301 NW 87th St, Kansas City, MO 64153
02.2018 - 09.2019
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Bachelor Of Applied Arts - English
Park University
Kansas City, MO10.2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Memory retention
- Service-oriented mindset
- Sales expertise
- Performance improvement
- Engaging personality
- Clear and effective communication
Additional Information
Dean’s List 12/10/2017
Dean’s List 06/13/2018
Volunteer work for the elderly at Clay County Senior Services
Volunteer work for the homeless at Micah Ministries
Timeline
Bartender
Q39
07.2020 - 08.2024
Bartender
Old Chicago Pizza
10.2019 - 03.2020
Server/Bartender
Bravo Italiana Cucina
02.2018 - 09.2019
Bachelor Of Applied Arts - English
Park University