Tiffany Mion-Adams

• Assembles and reviews applications and supporting documents for completeness, accuracy and compliance with state licensure and/or Medicare certification requirements following unit procedural guidelines. Monitors progress of applications and takes appropriate actions to approve, withdraw, or deny applications within statutory timeframes.
• Collected, arranged, and input information into database system.
• Enhanced communication among team members to foster collaborative and supportive work environment.
• Responds timely to all communication, including emails and phone calls relating to licensure and/or Medicare certification for the assigned areas of responsibility.

• Performs other related duties as may be assigned.

• Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Serve food and beverages promptly with focused attention to customer needs.
• Work with POS system to place orders and manage bills,
• Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivate warm relationships with regular customers.
• Enhance customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintain a clean and orderly dining area for an enjoyable guest experience.
• Address customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assist in training new hires, providing guidance on restaurant standards and best practices.
• Check guests' identification before serving alcoholic beverages.

• Research appropriate information systems to determine prior history to assist in the safety and risk assessment of alleged victim(s).
• Enter reports in the appropriate information system.
• Enter screened out calls in the appropriate database.
• Assign cases to appropriate Department of Children and Families county units or law enforcement agencies for investigation.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Provide supportive assistance and referral services to persons in need.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.