Tiffany Mitchell
Dallas,TX
Summary
Dedicated worker with strong skills in problem-solving, document management, and appointment scheduling. Committed to maintaining safety and enhancing customer experiences. Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
18
18
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Dallas, TX
05.2022 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted routine patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, maintaining composure in high-pressure situations.
- Collaborated with law enforcement to enhance emergency response protocols.
- Trained new security personnel on operational procedures and safety standards.
- Implemented access control measures, ensuring authorized entry only.
- Prepared detailed incident reports for management review and analysis.
- Utilized surveillance technology to monitor activities and investigate suspicious behavior.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Receptionist
Sam's Welding
Dallas, TX
02.2010 - 04.2022
- Managed front desk operations, ensuring seamless customer service and efficient appointment scheduling.
- Assisted visitors with inquiries, providing accurate information about services and processes.
- Coordinated incoming calls and messages, prioritizing communication for timely responses.
- Maintained organized filing systems, enhancing document retrieval and management efficiency.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Carrier
USPS
Dallas, TX
08.2008 - 12.2009
- Delivered mail and packages efficiently to designated routes, ensuring timely service.
- Managed daily sorting of incoming mail using automated systems and manual techniques.
- Maintained accurate delivery records and logs while adhering to safety protocols.
- Assisted in training new staff on operational procedures and best practices for route management.
Education
Bachelor of Science - Health Administration
DeVry University
12-2026
Associate of Science - Business Management
DeVry University
Irving, TX03-2025
Skills
- Report writing
- General security
- Scheduling appointments
- Meeting coordination
- Document management
- Problem-solving
- Multitasking and organization
- Telephone skills
- Verbal and written communication
- Appointment scheduling
- Customer and client relations
- Data inputting
- Office administration
- Typing
- Mail distribution
Timeline
Security Officer
Allied Universal Security Services
05.2022 - Current
Receptionist
Sam's Welding
02.2010 - 04.2022
Carrier
USPS
08.2008 - 12.2009
Bachelor of Science - Health Administration
DeVry University
Associate of Science - Business Management
DeVry University