Tiffany Moloney
Kalispell,MT
Summary
Highly motivated individual with a strong work ethic looking to advance my career skills in another area of Logan Health. Looking for opportunities for more professional growth in the clinical setting. RMA since 2020, supporting all the roles in an outpatient clinic from Patient Access Representative to Practice Lead.
Overview
14
14
years of professional experience
Work History
Scheduler / Practice Lead / RMA
Logan Health
Kalispell, MT
12.2016 - Current
- Provide excellent customer relations to ensure patient satisfaction and efficient workflow
- Check in and check out patients, manage incoming phone calls, insurance prior authorizations, scheduling, documenting messages.
- Order office supplies, clinical supplies and pharmaceutical supplies.
- Prepare incoming referral for scheduling as new patients and prepare outgoing referrals/imaging for scheduling.
- Practice Lead duties: manage provider call schedule, manage support staff schedules, preceptor, assist and attend staff and provider meetings, schedule management of clinic and provider schedules
- RMA duties: assist with procedures, prepare patients for exam, record medical history, records vitals, reconcile medications, prepare patient charts
Homemaker
Self
Kalispell, MT
12.2010 - 12.2016
- Homemaker and stay at home mom
Education
Bachelor of Science - Biology
University of Wisconsin - Eau Claire
Eau Claire, WI12-2002
Skills
- Patient scheduling and schedule verification and management
- Effective multitasking and problem solving
- Documentation expertise and proficiency
- Registered Medical Assistant w/ CPR certification
- Strong communication and interpersonal skills
- Strong work ethic with preceptor and mentoring skills
- Ability to work in a team environment
Timeline
Scheduler / Practice Lead / RMA
Logan Health
12.2016 - Current
Homemaker
Self
12.2010 - 12.2016
Bachelor of Science - Biology
University of Wisconsin - Eau Claire
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