Tiffany Montesano

• Improved team performance by providing regular coaching, training, and mentoring to Salon Business Consultants
• Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
• Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
• Surpassed business sales targets by devising, deploying, and optimizing retail and professional sales strategies. Achieved Platinum Elite Performer Award 2023
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

• Enhanced curriculum quality by implementing innovative teaching strategies and educational technologies.
• Partnered with big box retailers, Sephora, Ulta and Nordstrom with training videos, training programs in stores through execution
• Facilitated company sales meetings
• Collaborated with marketing for sell through training materials for field team
• Developed training and sales tools for field team

• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

• Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
• Hired, trained and built high-performing team of sales representatives.
• Managed relationships with leadership at Sephora, Ulta, and Nordstrom, attending market leader conferences and events to further strengthen our partnerships
• Implemented territory management strategies that optimized sales coverage while minimizing travel expenses for field representatives.
• Exceeded sales goals through effective time management and resource allocations.

· Worked closely with organizational leadership and board of directors to guide training strategy.

· Formed strategic partnerships with Sephora, Ulta, and Nordstrom and connected with potential clients to drive business development.

· Facilitated National Sales Meetings and created content

· Assisted with sales and marketing strategies to foster achievement of revenue goals.

· Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.

• Promoted a culture of continuous learning and professional growth within the organization.
• Developed a robust train-the-trainer program, empowering internal staff members to become effective facilitators of learning experiences.
• Established strong relationships with Sephora education team to ensure alignment of training goals with business objectives.
• Implemented innovative learning technologies that enhanced the overall effectiveness of training programs.
• Managed budgets and resources effectively to deliver high-quality training experiences while maintaining fiscal responsibility.

• Streamlined the onboarding process for new hires by creating an effective orientation program focused on company culture, products, and sales techniques.
• Facilitated regional workshops aimed at sharing best practices, promoting collaboration between territories, and maintaining consistent messaging across the organization.
• Played an integral role in product launches by providing tailored training materials that highlighted key features, benefits, and selling points for each new offering.
• Increased sales revenue by developing and implementing comprehensive training programs for national sales teams.

• Organized quarterly business reviews with partners at Sephora sharing progress updates on account performance metrics and discussing future growth initiatives.
• Collaborated with marketing teams to create effective promotional materials tailored for specific target markets.
• Strengthened customer relationships for long-term success through consistent, personalized communication and service.
• Conducted regular client reviews to assess account performance and identify areas for improvement or upselling potential.
• Delivered exceptional customer service, addressing concerns and ensuring satisfaction throughout all stages of the sales process.
• Murad became the #1 skincare brand my first year