Tiffany Morrison
New Milford,CT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nurse Aide
National Healthcare
03.2022 - 03.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Owner/General Manager
The Brothers That Just Do Gutters
08.2018 - 01.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Generated revenues yearly and effectively capitalized on industry growth.
- Discovered areas of improvement by generating monthly operational and sales reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
Automotive Service Advisor
Meadowland Of Carmel
10.2016 - 03.2018
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Developed estimates by costing materials, supplies, and labor.
- Suggested additional services to customers in order to meet upsell goals.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Coordinated with parts department to determine availability of necessary components.
- Explained estimates and determined repair timelines to manage customer expectations.
Education
High School Diploma -
Brewster High School
Brewster, NYBBA - Finance
Goodwin College
East Hartford, CT01.2025
Skills
- Defining Company Vision
- Issue Identification
- Leadership and People Development
- Coaching and Mentoring
- Adaptable and Flexible
- Training and Development
- Bidding Process
- Project Oversight
- Vendor Negotiations
- Business Planning
Certification
- Licensed Insurance Producer - 2023
- CNA - Certified Nurse Assistant
Timeline
Certified Nurse Aide
National Healthcare
03.2022 - 03.2023
Owner/General Manager
The Brothers That Just Do Gutters
08.2018 - 01.2023
Automotive Service Advisor
Meadowland Of Carmel
10.2016 - 03.2018
High School Diploma -
Brewster High School
BBA - Finance
Goodwin College
- Licensed Insurance Producer - 2023
- CNA - Certified Nurse Assistant
Similar Profiles
Kimajha BookerKimajha Booker
Licensed Practical Nurse at National HealthcareLicensed Practical Nurse at National Healthcare
Melissa CrayMelissa Cray
Charge Licensed Practical Nurse at National HealthcareCharge Licensed Practical Nurse at National Healthcare
Desilyn Yuqing SohDesilyn Yuqing Soh
Clinical Research Coordinator at National Healthcare Group PolyclinicsClinical Research Coordinator at National Healthcare Group Polyclinics