Tiffany Murray
Virginia Beach,VA
Summary
A meticulously organized and forward-thinking professional boasting a well-established history of success in administrative support, event and travel planning, and the enhancement of business processes. Possessing a keen aptitude for problem-solving and an unparalleled commitment to precision, I proficiently oversee numerous projects amidst changing priorities. My background encompasses collaborative ventures with cross-functional teams and the consistent delivery of top-tier customer service within dynamic settings. I am now eager to harness these honed skills and amassed experiences to enrich a fast-paced work environment.
Overview
15
15
years of professional experience
Work History
Customer Care Coordinator and Estimator
ShineTime Powerwash and Paint
Virginia Beach, VA
02.2024 - Current
- Coordinated customer inquiries and provided timely responses to enhance satisfaction.
- Managed scheduling and logistics for service appointments and customer follow-ups.
- Analyzed project specifications to determine accurate cost estimates and resource needs.
GENERAL ASSISTANT
Virginia Beach City Schools
10.2020 - 01.2024
- Performed a wide variety of general office tasks and ad hoc requests.
- Coordinated and administered reading intervention services for student’s grade K-3.
SPECIAL EVENT COORDINATOR
DIAMOND RESORTS
06.2019 - 09.2020
- Advanced office management and customer service, fostering personal growth.
- Earned deep tourism industry insights for future career prospects.
- Enhanced office proficiency and adaptability.
- Maintained accurate records of all activities related to special events including contracts, invoices, receipts and attendance lists.
- Coordinated with marketing to boost regional appeal to tourists.
- Collaborated with vendors to secure contracts and negotiate service agreements.
- Planned and organized events and client gatherings for Diamond Resorts.
PROJECT MANAGER
AGI
06.2018 - 06.2019
- Managed full construction lifecycle, including cost estimates and subcontractor bids.
- Administered subcontracts, monitored project logs, and ensured accurate documentation.
- Kept track of project documents, identified delays, and notified for contract adjustments.
- Organized installer teams and handled project challenges proactively.
PROJECT COORDINATOR
AGI
02.2018 - 06.2018
- Aided project management with tasks like order processing, reporting, invoicing, and follow-ups.
- Managed purchase orders, tracked project status, and handled invoicing to vendors and customers.
- Reviewed vendor invoices, ensured payment, and collaborated with accounting on coding.
ADMINISTRATIVE ASSISTANT II
Capital Group
01.2011 - 02.2018
- Handled complex calendars, scheduled meetings, and managed appointments.
- Organized internal/external meetings, prepared materials, and coordinated with stakeholders.
- Collaborated with fellow assistants, arranged travel, and managed expenses.
Education
BACHELOR OF SCIENCE - Communications
Old Dominion University
ASSOCIATE DEGREE - General Studies
Tidewater Community College
Skills
- Marketing
- Event Planning
- Risk Management
- Time Management
- Budget Management
- Vendor Management
- Project Coordination
- Contract Negotiation
- Travel Logistics
- Client Relations
- Expense Tracking
- Quality Assurance
- Strategic Planning
- Calendar Management
- Performance Monitoring
Timeline
Customer Care Coordinator and Estimator
ShineTime Powerwash and Paint
02.2024 - Current
GENERAL ASSISTANT
Virginia Beach City Schools
10.2020 - 01.2024
SPECIAL EVENT COORDINATOR
DIAMOND RESORTS
06.2019 - 09.2020
PROJECT MANAGER
AGI
06.2018 - 06.2019
PROJECT COORDINATOR
AGI
02.2018 - 06.2018
ADMINISTRATIVE ASSISTANT II
Capital Group
01.2011 - 02.2018
BACHELOR OF SCIENCE - Communications
Old Dominion University
ASSOCIATE DEGREE - General Studies
Tidewater Community College
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