Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jennifer Weathington

Madison Heights,MI

Summary

A determined individual aiming to grow within a company. Along with securing a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. With seeking an entry-level position to begin my career in a high-level professional environment. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

5
5
years of professional experience

Work History

Patient Care Coordinator

12.2020 - Current
  • Working with multiple providers for; internal medicine, pain management, podiatry, and wound care specialists.
  • Consulting with patients on their health conditions, and discussing medication and treatment options.
  • Working alongside health care professionals discussing the patients' medical and treatment options.
  • Developed treatment plans based on individualized assessment of each patient's needs.
  • Provided administrative support for patient care staff.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Increased volume of work while maintaining high level of accuracy and quality.
  • Managed project deadlines and provided team leadership.
  • Provided leadership and direction for the organization's operations.
  • Presented findings to management and executive leadership and fielded questions to help refine strategies.
  • Provided compassionate support to patients and their families.
  • Developed and implemented strategies to improve team performance and productivity.

Field Representative

Ricoh
09.2019 - 01.2020
  • Assists in the coordination of work assignments to meet specific deadlines, assists in the copy/print production center, is responsible for customer satisfaction by providing feedback, escalating concerns to the account manager, and helping support resolution.
  • Working alongside management, learning management roles.
  • Taking on big tasks that helped the company grow as a whole.
  • Administrative assistant.
  • Receptionist work includes sorting mail, scheduling appointments, booking meetings, and answering forwarded calls.
  • Customer service representative.
  • Leading projects with management's extreme deadlines, tasks are executed before the due date.
  • Consistent communication and weekly check-ins are necessary to keep the company reaching its goals.
  • Monitored progress of assigned tasks according to established timelines and schedules.
  • Coordinated with other departments to ensure smooth operation of projects within the team.

Education

BA - Communications, Broadcasting

Oakland University
Rochester, MI
04-2019

Arts - Communication

Oakland Community College
Royal Oak, MI
01.2013

Skills

  • Data entry
  • Podcast production
  • Writing and editing
  • Complaint resolution
  • Salesforce
  • Pinnacle
  • Microsoft Office
  • Healthcare operations
  • Billing statement processing
  • Administrative supervision
  • Database coordination
  • Healthcare documentation
  • Patient assessment
  • Office administration
  • Patient care coordination
  • Clinical practice operations
  • Strategic planning
  • Customer service
  • Multimedia operations
  • Human interest content
  • Teamwork and collaboration
  • Marketing
  • Scheduling optimization
  • Microsoft system center
  • Communication expertise
  • Organizational skills
  • Pre-production skills
  • Marketing strategy
  • Content development
  • Digital marketing

Affiliations

  • I love spending time with my family, friends and my cava-poo Copper creating wonderful memories!
  • Balance is so important to me, and so is yoga and the gym.

Timeline

Patient Care Coordinator

12.2020 - Current

Field Representative

Ricoh
09.2019 - 01.2020

BA - Communications, Broadcasting

Oakland University

Arts - Communication

Oakland Community College

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