Tiffany Myers
Veteran
Los Angeles,CA
Summary
Dynamic professional with a proven track record at Uber, enhancing customer satisfaction through punctual service and exceptional flexibility. Demonstrated situational awareness as a TSA Agent, ensuring safety and compliance. Adept at maintaining cleanliness and organization in fast-paced environments, consistently achieving positive feedback and fostering teamwork.
Professional driver with strong focus on safety, efficiency, and customer satisfaction. Proven ability to collaborate with team members and adapt to changing conditions. Equipped with excellent navigation skills, punctuality, and reliable, results-driven approach. Highly skilled in maintaining vehicle upkeep and providing exceptional service.
Overview
7
7
years of professional experience
Work History
Uber Partner
Uber
09.2022 - 04.2024
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
TSA Agent
San Francisco International Airport
01.2022 - 10.2022
- Demonstrated vigilance in monitoring surveillance systems for suspicious activities within airport premises.
- Collaborated effectively with airline representatives to address passenger concerns or conflicts related to security measures promptly.
- Utilized analytical skills effectively while reviewing x-ray images, accurately detecting any possible threat objects or discrepancies.
- Enhanced traveler experience by providing courteous assistance and guidance during screening processes.
- Assisted passengers with disabilities or special needs, ensuring their comfort and safety throughout the screening process.
- Maintained compliance with TSA regulations, ensuring adherence to strict security protocols.
- Adhered strictly to confidentiality guidelines when handling sensitive information about passengers or incidents that occurred during screenings.
- Improved overall safety with effective communication and collaboration among team members.
- Led informative presentations to educate travelers about TSA policies and requirements prior to screenings.
Amazon Fullfillment
Amazon
09.2020 - 11.2020
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Cashier Assistant
Walmart
02.2020 - 09.2020
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Met customer needs through polite, friendly and attentive service.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
Enlisted Soldier
US Armed Forces
07.2016 - 05.2020
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
Education
Associate of Science - Administrative of Justice
College of San Mateo
San Mateo, CA05-2024
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Passenger screening
- Public safety awareness
- Security protocols
- Customer service
- Teamwork and collaboration
- Patience and empathy
- Problem-solving
- Military discipline
- Equipment management
- Logistics management
Timeline
Uber Partner
Uber
09.2022 - 04.2024
TSA Agent
San Francisco International Airport
01.2022 - 10.2022
Amazon Fullfillment
Amazon
09.2020 - 11.2020
Cashier Assistant
Walmart
02.2020 - 09.2020
Enlisted Soldier
US Armed Forces
07.2016 - 05.2020
Associate of Science - Administrative of Justice
College of San Mateo
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