Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Mylet

Denver,CO

Summary

Experiences in customer loyalty and handling payment processes at King Soopers, show problem-solving and customer service skills. Efficient in handling high-stress situations and resolving complaints, significantly improving customer relationships. Proficient in POS systems and active listening, contributing to a positive and efficient retail environment.

Overview

2017
2017
years of professional experience

Work History

Customer Service Representative

King Soopers
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat busines
  • Resolved escalated customer issues
  • Sent wire transfers, Cashed checks and made money orders.

Plant Worker

Green Dragon
01.2016 - 10.2016
  • Plant maintenance and trimming

Receptionist

Green Solutions North America
Denver, CO
10.2015 - 10.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone and directed incoming calls.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Checked ID, verify identity.

Cashier

King Soopers
Englewood, CO
12.2009 - 10.2013
  • Greeted customers entering store and responded to customer needs.
  • Welcomed customers.
  • Operated cash register for cash, check, and credit card transactions with accuracy.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed.

Education

High School Diploma - General Studies

Sheridan High School
Sheridan Lake, CO
05.2009

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Problem Resolution
  • Money handling abilities
  • Complaint Handling
  • Payment Processing
  • Professional telephone demeanor
  • Reading Comprehension
  • Retail store support
  • POS systems proficiency

Timeline

Plant Worker

Green Dragon
01.2016 - 10.2016

Receptionist

Green Solutions North America
10.2015 - 10.2016

Cashier

King Soopers
12.2009 - 10.2013

Customer Service Representative

King Soopers

High School Diploma - General Studies

Sheridan High School
Tiffany Mylet