Tiffany Neal
Arlington,TX
Summary
Results-driven Assistant Community Manager with a proven track record of fostering positive resident relations and enhancing community living environments, I am adept at overseeing day-to-day operations, addressing resident concerns, and ensuring compliance with property policies. Skilled in leasing, marketing, and team collaboration, I am committed to delivering exceptional customer service and contributing to the overall success of the community.
Overview
7
7
years of professional experience
Work History
Community Support Specialist
Greystar Property Management
Irving, TX
08.2022 - Current
- Manage financial transactions for residential communities, including rent collection, fee postings, and preparation of daily bank deposits
- Evaluate resident files and accounting records to identify and address outstanding balances, and execute collection procedures for delinquent accounts
- Oversee resident move-out processes, enforce lease terms, and apply appropriate fees, while ensuring accuracy in vendor invoice submissions and payments.
Leasing Consultant
Landmark Apartment Trust Inc.
Arlington, TX
07.2021 - 08.2022
- Achieved a consistent occupancy rate of 89% through effective leasing and marketing of residential units
- Guided potential tenants on property tours, highlighting the key features and benefits of available apartments
- Addressed leasing inquiries through multiple communication channels, delivering comprehensive details about the community and rental procedures
- Oversaw the application and tenant screening process, adhering to company standards and fair housing laws while maintaining precise leasing documentation.
Account Modification Specialist
GM Financial
07.2017 - 07.2021
- Performed detailed analysis and data entry for loan modifications, maintaining high standards of accuracy and completeness
- Executed accounting adjustments and accurately posted payments to reflect updated loan terms
- Processed loan modification requests promptly, contributing to departmental efficiency and adherence to turnaround time objectives
- Assessed modification documents and investor guidelines to ensure compliance with regulatory standards and accuracy in system records.
Education
Associate of Science - Criminal Justice
Tarrant County College District
High School Diploma -
Sam Houston High School
Skills
- Proficient in Yardi and Entrata
- Records and Database Administration
- Property Management
- Customer Relations
- Accounts Receivable and Payable
- Daily Operations Management
Timeline
Community Support Specialist
Greystar Property Management
08.2022 - Current
Leasing Consultant
Landmark Apartment Trust Inc.
07.2021 - 08.2022
Account Modification Specialist
GM Financial
07.2017 - 07.2021
Associate of Science - Criminal Justice
Tarrant County College District
High School Diploma -
Sam Houston High School
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