Tiffany Nelson

Proficient and dedicated Senior Director’s Assistant supporting one VP, two Senior Directors, and their teams. Known for maintaining exceptional organization and communication with both internal and external stakeholders.

• Manage highly complex schedules, significantly reducing conflicts and improving overall time management, including calendar oversight, email coordination, meeting logistics, interview scheduling, and conference room bookings.
• Coordinate all travel arrangements and expense submissions.
• Support planning and execution of department events, tours, meetings, and related logistics.
• Prepare the weekly Purchase Order Report.
• Create and manage OCRs, PCRs, and serve as 'the Timekeeper' for the entire organization.
• Develop and maintain comprehensive profiles for contractors to ensure accurate records.
• Attend MORs/WORs for each department when I’m able to, strengthening relationships on behalf of the VP.
• Mentored new and backup Assistants.
• Organized DOR, WOR, employee calls, and managed corresponding distribution lists, enhancing VP’s outreach and communication.
• Volunteer with the EOC Logistics Food Unit, supporting corporate values.
• Perform additional administrative functions, including ordering computers, cell phones, office supplies, PPE, FR clothing, and safety equipment.

Executed on Gas Load Transmission interconnection projects, managing workflow from Initial Feasibility study through construction and monitoring project budget.

• Drives Large Gas Solutions program for facility conversion, back-up generation, and microgrid to green the gas and reduce GHG emissions.
• Proactive outreach to increase business through internal business partners and external parties to support the True North Strategy goals.
• Collaborated with cross-functional teams to enhance work products.
• Developed and implemented documentation for onboarding of new employees and creation of a knowledge source for existing employees on projects and agreements.
• Monitored progress in engineering, design, project management and construction to ensure facilities are completed in time.
• Created and delivered project presentation content for customers and third-party developers as an inform and a decision making to increase revenue and throughput for PG&E.
• Contributed to a high functioning team that increased department project work significantly over the last year.

• Oversaw governance, communications, and presentations of Integrated Change Requests for Electric Major Projects, ensuring alignment with project objectives.
• Develop and conduct research, data analysis and reporting for policies and utility business applications.
• Collaborate with cross-functional teams to improve processes and procedures in the business to drive a one PG&E approach to reduce issues and increase efficiencies for the Integrated Change Control to better align with the company goals.
• Improved Electric Operations Project Management by overseeing all Electric Integrated Change Requests (9,000+ ICRs) in the Integrated Change Control (ICC) Tool which ensures our goal of Event-Free Operations is met.
• ICC enhances transparency, governance, and leadership support on large capital projects.
• Supported product owner in providing training for new users, taking feedback from existing users, or troubleshooting and documenting system errors for the product owner and development team.
• Developed formalized Job Aids for our users such as Approving an ICR, Submitting an ICR, and Order Cancellation Checklist and created internal Job Aids to cross train my colleagues on the daily/monthly tasks of the position.
• Assisted Lead & Senior Analyst by recommending improvements to current processes, practices, and procedures; work with TO-ICC product owner to test and validate product and process improvements.
• Performed analysis on complex data models with cross-functional impact, collect data, select from different analytical techniques to achieve desired outcomes.
• Supported Enterprise Project Management (EPM) standards and collaborated with EPM and Project Finance to assist TO-ICC users with EPC-level Major Projects.
• Collaborated with stakeholders to receive feedback for process and system improvements, elicit business requirements, understand tool usage scenarios, and prepare our organization, process, and system to respond timely in a rapidly changing business environment.