Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tiffany Odom Evans

Milwaukee

Summary

Clinical Medical Assistant student expected to graduate by July 2025. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bus Operator

Milwaukee County Transit System
Milwaukee
10.2023 - Current
  • Operated transit bus ensuring passenger safety at all times.
  • Provided excellent customer service during passenger interactions.
  • Ensured ADA compliance for accessibility of disabled passengers.
  • Delivered accurate travel and route information to passengers.

Program Support Supervisor

State of Wisconsin Department of Corrections
Milwaukee
02.2023 - 08.2023
  • Coordinated office management and streamlined administrative operations.
  • Directed maintenance of offender-driven data systems efficiently.
  • Supervised program support staff to enhance productivity.

Office Operations Associate

State of Wisconsin Department of Corrections
Milwaukee
02.2019 - 07.2020
  • Screened, referred, and assisted with telephone calls using databases.
  • Managed incoming and outgoing mail and faxes efficiently.
  • Received offenders referred by courts and provided necessary forms.

Area Assistant Manager

CleanPower
Milwaukee
01.2018 - 03.2019
  • Coached staff on performance improvement areas.
  • Managed general operations and directed nightly workflow.
  • Conducted account inspections to ensure service quality.

Medical Assistant

Aurora Healthcare
Milwaukee
08.2016 - 01.2018
  • Conduct patient intake interviews and record medical histories
  • Prepare examination rooms and ensure equipment readiness
  • Schedule patient appointments and manage calendar updates
  • Coordinate laboratory tests and communicate results to staff
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Patient Services Representative

Aurora Healthcare
Milwaukee
08.2015 - 07.2016
  • Registered patients and obtained essential demographic and insurance information.
  • Assisted patients with scheduling appointments efficiently.
  • Provided information on healthcare services and policies.
  • Managed patient inquiries and directed them to appropriate departments.

Education

Certified Medical Assistant -

Stepful
Milwaukee, WI
06-2025

EMT-Basic Certificate -

Waukesha County Technical College
Pewaukee, WI
12.2020

A.A. - Health Care Administration & Electronic Health Records

University of Phoenix
Milwaukee, WI
12.2017

Skills

  • Assisting with physical, pediatric, and eye exams
  • Taking medical histories, vital signs, and EKGs
  • Maintaining medical records
  • Managing medical billing and insurance authorizations
  • Scheduling patient appointments and procedures
  • Conducting medical office finances
  • Knowledge of anatomy and physiology
  • Medical terminology
  • Infection control
  • Nutrition
  • Medical ethics
  • Cardiology
  • Disease states
  • Minor in-office surgery procedures

Certification

  • Certified Clinical Medical Assistant - Issued 6/25/2025

References

References available upon request.

Timeline

Bus Operator

Milwaukee County Transit System
10.2023 - Current

Program Support Supervisor

State of Wisconsin Department of Corrections
02.2023 - 08.2023

Office Operations Associate

State of Wisconsin Department of Corrections
02.2019 - 07.2020

Area Assistant Manager

CleanPower
01.2018 - 03.2019

Medical Assistant

Aurora Healthcare
08.2016 - 01.2018

Patient Services Representative

Aurora Healthcare
08.2015 - 07.2016

Certified Medical Assistant -

Stepful

EMT-Basic Certificate -

Waukesha County Technical College

A.A. - Health Care Administration & Electronic Health Records

University of Phoenix

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