Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tiffany Okolo

Norcross,GA

Summary

Dynamic and engaging Server with a history of enhancing customer experiences at Hooters, Italian Pie, and American Cafe. Leveraged exceptional customer service and cash handling skills to increase sales and ensure satisfaction. Demonstrated adaptability and a dedicated work ethic by mastering new menu items and efficiently managing high-volume periods.

Overview

7
7
years of professional experience

Work History

Waitress

Hooters *256-722-0166
Huntsville, Al
03.2015 - 11.2016

* Greeted Guest

  • Checked guests' identification before serving alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Waitress

Italian Pie
Huntsville, Al
09.2011 - 10.2013

*Welcomed & Greeted Guest

*Served food and beverages promptly with focused attention to customer needs

  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Checked guests' identification before serving alcoholic beverages.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Waitress

American Pie Cafe * 256-430-0210
Huntsville, Al
05.2010 - 06.2011
  • Greeted Guest
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

High School Diploma -

Thornwood High School
465 E. 170th St. South Holland, IL
05.2006

Skills

  • Dedicated Work Ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Excellent communication
  • Reliability
  • Multitasking
  • Warm and friendly
  • Team player
  • Dietary restrictions knowledge
  • Table setting
  • Guest seating
  • Allergy awareness
  • Table bussing
  • Sales expertise
  • Menu memorization

Additional Information

References

  • Stephanie Okolo 256-417-3236
  • Alain Davis 678-590-7469
  • Brian Hines 334-651-7109

Timeline

Waitress

Hooters *256-722-0166
03.2015 - 11.2016

Waitress

Italian Pie
09.2011 - 10.2013

Waitress

American Pie Cafe * 256-430-0210
05.2010 - 06.2011

High School Diploma -

Thornwood High School
Tiffany Okolo