Tiffany Parks
Wolfforth
Summary
Dynamic Certified Medical Assistant with extensive experience at Medical Arts Clinic, excelling in patient assessments and medication administration. Proven ability to enhance team performance through effective supervision and communication. Committed to quality improvement and maintaining healthcare compliance, ensuring exceptional patient care and satisfaction in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Certified Medical Assistant/Clinical Nursing Supervisor
Medical Arts Clinic
Lamesa
11.2015 - Current
- My responsibilities included medication refills, IM, SQ, and PO medication administration, and patient assessments.
- I properly directed patient flow to the appropriate treatment rooms.
- I reported directly to the MDs and NPs.
- Quality improvement was my goal.
- I was integral in providing an environment that was conducive to both patient and staff satisfaction.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Investigated complaints from patients regarding their care experience.
- Ensured that all nursing personnel are familiar with hospital policies and regulations.
- Provided staff education and training on new equipment, techniques, and processes.
- Resolved conflicts among medical staff in a professional manner.
- Provided guidance and mentorship to newly hired nurses or those transitioning into a new role.
Emergency Room Clinical Technician & Receptionist
BRMC ER/Clinic
Brownfield
02.2014 - 10.2015
- I facilitate scheduling and registration of patients, along with ordering inpatient and outpatient diagnostic studies for a group of five providers.
- I am an interracial part of verifying insurance, collecting copays, and ensuring accurate data entry.
- I closely worked with ER MDs and was a direct assistant to the ER nurses.
- I was responsible for ECGs, maintaining accurate and prompt vital signs assessment.
- I assisted in monitoring all patients for changes in their status, and promptly alerted the nursing staff to patient needs.
- I was in constant contact with all departments in the hospital to assist in a seamless delivery of patient treatment.
- I helped to ensure that all patients received exceptional emergency medical treatment.
Lead Medical Assistant
Pediatric Surgical SubSpecialties
Austin
10.2006 - 01.2014
- I supervised all medical assistants.
- My responsibilities included facilitating medication refills, phlebotomy, IM and PO medication administration, ECGs, and patient assessments.
- I properly directed patient flow to the appropriate treatment rooms.
- I reported directly to the MDs and FNPs.
- I was also in charge of scheduling all staff meetings, along with the orientation of all new employees.
- Quality improvement was my goal.
- I was integral in providing an environment that was conducive to both patients and staff satisfaction.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Participated actively in continuing education programs relevant to my role as a Lead Medical Assistant.
- Supervised, trained and coached team of medical assistants.
Education
BLS certification -
06.2025
EMT Basic training -
04.2015
Certified Medical Assistant -
06.2005
Skills
- Patient assessment
- Medication administration
- Clinical documentation
- Medical supply management
- Healthcare compliance
- Team supervision
- Effective communication
- Inventory control
- Telephone etiquette
- Time management
References
References available upon request.
Timeline
Certified Medical Assistant/Clinical Nursing Supervisor
Medical Arts Clinic
11.2015 - Current
Emergency Room Clinical Technician & Receptionist
BRMC ER/Clinic
02.2014 - 10.2015
Lead Medical Assistant
Pediatric Surgical SubSpecialties
10.2006 - 01.2014
BLS certification -
EMT Basic training -
Certified Medical Assistant -
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