Tiffany Perry
Taunton,MA
Overview
8
8
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
10.2024 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Barista
Starbucks
02.2022 - 07.2024
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Welcomed customers and answered questions regarding menu items and preparation methods
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
- Provided exceptional customer service by anticipating customer needs before they arise
- Prepared teas, hot chocolate, and other non-coffee drinks for customers
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art
- Trained new baristas on company processes and product preparation
Waitress
Olive Garden
10.2022 - 06.2023
- Greeted customers and provided menu information to create a positive dining experience
- Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware
- Encouraged fellow employees to maintain high standards of customer service excellence
- Supported other servers, running food and refilling beverages to meet team goals
- Prepared and presented final bill and collected cash or credit card payments
- Used POS system to document orders, special requests and dietary restrictions
- Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery
- Developed strong working relationships with customers and staff
Bartender/Server/Hostess
Buffalo Wild Wings
08.2020 - 08.2022
- Kept bar organized and clean during busy hours
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Checked customer identification to verify age requirements for alcohol purchases
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders
- Took beverage orders from guests and delivered drinks within reasonable time frames
- Crafted specialty cocktails according to customer specifications
Party Planner/Cashier
Ryans Family Amusements
06.2017 - 07.2019
- Developed creative strategies for marketing events and increasing attendance
- Maintained positive relationships with existing clients while prospecting new ones
- Provided customer service support during the event by responding quickly and effectively to any issues that arose
- Coordinated with staff members to ensure adequate staffing levels at events
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
Education
HIGH SCHOOL DIPLOMA -
Taunton High School
Taunton, Ma06.2019
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
Timeline
Beauty Advisor
Ulta Beauty
10.2024 - Current
Waitress
Olive Garden
10.2022 - 06.2023
Barista
Starbucks
02.2022 - 07.2024
Bartender/Server/Hostess
Buffalo Wild Wings
08.2020 - 08.2022
Party Planner/Cashier
Ryans Family Amusements
06.2017 - 07.2019
HIGH SCHOOL DIPLOMA -
Taunton High School