Tiffany Pilkey
Cleveland,TN
Summary
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Security Officer
SEI, Inc
07.2017 - Current
- Monitored premises to ensure safety and security protocols were followed.
- Responded promptly to incidents, providing assistance and coordinating with local authorities.
- Conducted routine inspections of facilities to identify potential security risks.
- Implemented access control measures, verifying credentials of personnel and visitors.
- Documented daily activities, ensuring accurate reporting of incidents and irregularities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Warehouse Associate
Amazon.com Fulfillment Center
07.2013 - 07.2016
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Coordinated shipping and receiving processes to ensure timely order fulfillment.
- Trained new associates on safety protocols and operational procedures.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Computer Technician
Upper Edge Tech
07.2009 - 06.2013
- Diagnosed hardware and software issues to restore system functionality.
- Performed routine maintenance on computer systems to ensure optimal performance.
- Assisted users with technical support, resolving inquiries efficiently.
- Installed and configured operating systems and application software for end-users.
- Led troubleshooting efforts for network connectivity problems, improving user access.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Education
Chattanooga Christian School
Chattanooga05.2012
Skills
Customer Service
Computer
Timeline
Security Officer
SEI, Inc
07.2017 - Current
Warehouse Associate
Amazon.com Fulfillment Center
07.2013 - 07.2016
Computer Technician
Upper Edge Tech
07.2009 - 06.2013
Chattanooga Christian School
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