Tiffany Powell
Summary
Professional bookselling expert with track record of assisting customers and curating book selections to meet diverse needs. Known for fostering collaborative team environment and consistently achieving sales targets. Reliable and adaptable, ensuring optimal customer satisfaction and effective store operations.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Clerk
Fortis Resource Partners
12.2024 - 03.2025
- Provided exceptional customer service to at least 50 callers per day when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Made outbound calls to vendors and customers to discuss and resolve account needs, reducing inbound call volume by 3%.
- Negotiated payment arrangements with customers to establish timely receipt of payments, reducing past due accounts by 5%.
Seasonal Order Fulfillment Team Member
Target
11.2020 - 01.2021
- Pulled orders quickly to maintain demanding productivity goals by using Zebra device and climbing ladders.
- Efficiently navigated warehouse space using Wave lift machine, consistently adhering to safety guidelines to prevent accidents or injuries.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Stocked designated items on shelves, end caps and displays.
Stadium Parking Cashier
SP+ Parking
03.2018 - 04.2019
- Achieved 99% accuracy in financial transactions by consistently following established cash-handling procedures.
- Expedited vehicle flow at main entrance and exit points by efficiently processing transactions using handheld scanners and point-of-sale system.
- Created a safe secure environment by promptly reporting suspicious activities and safety hazards to supervisors and stadium security.
Box Office Cashier
Regal Cinemas
04.2013 - 05.2015
- Increased revenue by 12% by upselling with promotional deals and special event packages.
- Enhanced customer satisfaction by efficiently processing over 100 ticket transactions and promptly addressing inquiries.
- Stayed current on film releases, showtimes, and theater promotions to provide knowledgeable assistance to customers.
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
Education
Associate of Arts - Business Accountancy
Long Beach City College
Long Beach, CA12-2025
Bachelor of Arts - Theater Arts
California State University, Long Beach
Long Beach, CA05-2014
Skills
- Customer service excellence
- Cash handling
- Merchandise restocking
- POS system operations
- Complex Problem-solving
- Inventory management
- Order packaging
- Sales expertise
- Product recommendations
- Exchanges processing
- Shipping and receiving
- Multitasking and organization
Languages
Spanish
Limited Working
American Sign Language
Elementary
Timeline
Accounts Receivable Clerk
Fortis Resource Partners
12.2024 - 03.2025
Seasonal Order Fulfillment Team Member
Target
11.2020 - 01.2021
Stadium Parking Cashier
SP+ Parking
03.2018 - 04.2019
Box Office Cashier
Regal Cinemas
04.2013 - 05.2015
Associate of Arts - Business Accountancy
Long Beach City College
Bachelor of Arts - Theater Arts
California State University, Long Beach