Tiffany Reedy
East Tawas,MI
Summary
I'm a friendly, outgoing, and dependable hospitality professional who takes pride in my work. I have built strong relationships with many guests, many whom return just to see me, which reflects my commitment to exceptional customer services and making people feel welcomed. I'm hardworking team player who is always willing to help out. I am reliable, dedicated, and committed to providing outstanding service.
Overview
11
11
years of professional experience
Work History
Front Desk Manager
Tawas Bay Beach Resort
East Tawas, MI
06.2021 - Current
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Trained and mentored front desk staff, promoting exceptional customer service standards.
- Implemented efficient scheduling systems to optimize staff coverage during peak periods.
- Resolved guest inquiries and complaints promptly, enhancing overall guest satisfaction.
- Responsible for daily cash management, balancing financial transactions, preparing and making bank deposits, maintaining accurate records, and ensuring proper handling and security of company funds.
Department of Public Works
The City of Tawas City
Tawas City, MI
04.2019 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Housekeeper
Tawas Inn Resort
East Tawas, MI
06.2015 - 09.2018
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
- Developed efficient cleaning routines, reducing turnaround time for room readiness.
- Trained new staff on cleaning standards and safety protocols to maintain high service quality.
Education
High School Diploma -
Tawas Area Highschool
Tawas City, MI04-2001
High School Diploma -
Graduation Alliance
Salt Lake City, UT12-2025
Skills
- Customer service
- Check-in and Check-out procedures
- Problem-solving skills
- Problem-solving
Timeline
Front Desk Manager
Tawas Bay Beach Resort
06.2021 - Current
Department of Public Works
The City of Tawas City
04.2019 - 03.2021
Housekeeper
Tawas Inn Resort
06.2015 - 09.2018
High School Diploma -
Graduation Alliance
High School Diploma -
Tawas Area Highschool