Tiffany Reynolds
Ravenna,OH
Summary
Practiced remote working with 2 years of experience issuing company health care packages. Consults with executives and managers to identify and prioritize workforce needs to select health plans most beneficial to employees. Valuable counselor helping companies retain and protect employees through comprehensive coverage.
Overview
18
18
years of professional experience
Work History
Health and Benefits Advisor
ALORICA
03.2020 - 09.2022
- Liaised between clients and internal staff to resolve problems involving access, payment of bills and eligibility issues concerning medical care.
- Developed ongoing, profitable relationships with clients, meeting or exceeding monthly sales goals while continually maintaining professional image of agency.
- Advised customers on making decisions regarding health care packages, carefully matching customers with most appropriate products and services.
- Logged client conversations, policy information and changes in client information at time of each phone call made.
Machine Operator/lineman
Mantaline Corporation
04.2010 - 12.2013
- Operated machining equipment safely with team of operators.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
General Maintenance Worker
Cleveland Metroparks Zoo
05.2004 - 09.2007
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Maintained and repaired facilities, equipment, and tools.
- Assisted with set up of tables, chairs and other equipment for community and employee events.
- Dusted furniture, vacuumed carpets and removed stains from items used for venue events.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Maintained appearance of buildings and grounds by mowing, removing leaves, and constantly patrolling for garbage and other dangerous items to the animals
Education
Bachelor of Arts - Human Development And Family Studies
SNHU
Online05.2026
High School Diploma -
South High School
Cleveland, OH09.2009
Skills
- Data Integrity
- Strategic Initiatives
- Email Campaigns
- Constructive Feedback
- Corrective Actions
- Oral and Writing Communication
- Active Learning
- Creative Solutions
- Efficient Service
Timeline
Health and Benefits Advisor
ALORICA
03.2020 - 09.2022
Machine Operator/lineman
Mantaline Corporation
04.2010 - 12.2013
General Maintenance Worker
Cleveland Metroparks Zoo
05.2004 - 09.2007
Bachelor of Arts - Human Development And Family Studies
SNHU
High School Diploma -
South High School
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